The staff needs little more training to be attentive to customers .

Staff not very helpful came in 1 minute past 20 and they wouldn’t feed us and do we went to bar then we had to hunt down someone to serve us Was leaving on tour before breakfast and they would get us a breakfast box or anything atall to take with us

Very nice room and the staff very kind

Clean. Staff amazing. Very private and safe. Great breakfast.

Room clean and staff are really nice

Very pleasant and comfortable rooms in a well maintained historic building. Restaurant is good for lunch and dinner too. My only demerit is that staff will ring quite late, apparently not aware some people sleep before midnight.

The hotel is really beautiful, the rooms are a little small, but comfortable, the bed are also cozy and very clean. the breakfast is good enough, but we have a bad experience in our first breakfast, the staff in the breakfast was very rude and unpolite, we were the only people at the breakfast room, but no one came to check if we need anything. but in general we have a good experience

The bar area, was nice. Food looked good, but was always cold.

Room was a little smaller than expecting but still comfortable. However the wifi in the room was barely existent. Would continuously disconnect and re-connect, or need password reset. Amazing restaurant, great bathroom.

An awesome hotel. Very historic. Super fun!

Lindo e confortável hotel, muito bem localizado. Arquitetura muito agradável e quartos amplos, limpos e confortáveis. A única ressalva é que a cozinha fecha as 21:00 e não há room service.... Como chegamos as 21:30, ficamos sem comer nada à noite.

When checking in the hotel did not accept out debit OR our credit card. We had to go to an ATM machine to get cash. We were in a bigger trip, and everywhere else in Chile we were able to use our cards. To go to an ATM machine they couldn’t even give us the right directions. The front desk from another hotel nearby helped us (even though ee were not staying there). So we payed the hotel in cash and no receipt eas giving to us. Checking out, there was a different person on the reception desk who couldn’t find out wheter ee had payed or not. Also, no knowledge of the city, the front desk couldn’t even give us restaurants informations. The location is good and the hotel (an old historic building) is nice, but the staff really need to improve.

Good staff and service

Good

Beautiful property in classic building, centrally located off main public square. Totally agree with recent reviewer, may be the best hotel shower (pressure and temperature) I’ve ever had. Walking distance to restaurants and waterfront, try Le Chocolat for a decadent treat. Lomitos fun for good sandwiches and ice cream.

Friendly staffs with very clean room. Breakfast was good and the hotel is located in center of the town, lots restaurants nearby. There is a safe parking behind the hotel.

Rooms were tiny and did not look as represented in the photos. Our room was also right above the front door and right on the street with ZERO noise insulation. There were hairs of different types on our pillow when we checked in. Very disturbing. The common areas on the first floor are nice and updated, the rooms leave a lot to be desired. I would NOT stay here again! Barely slept due to the noise.

+ Great location in a historic building Good variety for breakfast - the room was tiny and limited parking space Beware if you have a tour starting early as they are not used to breakfast to go

Nice historical building turned into a hotel. Great location. Decent breakfast. Room and bathroom were very small we could not open our bags in the room. Overall, it is a good choice for one night stay at a hub city.

This is a very nice property with an incredible history. You can’t beat the location. The double room is so tiny - difficult to find enough space to navigate if there are two of you. Bathroom is a fair size but the sink is no bigger than the airplane sink so difficult to wash up. Frankly speaking, I recommend reading in advance which I failed to do so, beforehand about Jose Nogueria’s participation towards the extinction of Selk’nam natives. My conscious tells me to choose otherwise next time.