8.4
매우 좋음
리뷰 157개
청결

8.8

편안함

7.8

위치

10.0

서비스

8.8

실제 이용 고객 리뷰 Suite Hotel Santa Chiara

페이지당 리뷰 수
20
40
상위 리뷰
Sean
icon-친구 및 가족
친구 및 가족
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

Excellent location. Right in the center of the old town. The negatives are that it advertises a roof top jacuzzi and bar. There is no bar and you are not allowed use the Jacuzzi. It is only for show. It also says gym, hot tub and pool. You have to pay extra to use them. Other than that, an excellent hotel, decent enough breakfast, with lovely pleasant staff
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Vesa
6.0
/10
14주 전에 리뷰함

Hotels.com verified review

Sijainti keskeisellä paikalla, hyvä aamupala tarjotaan upealla kattoterassilla. Osa huoneista pieniä. Hotela.comin mukaan superior-huoneeseen olisi pitänyt kuulua parveke mutta tämä ei pidä paikkansa vaan huoneessa oli pienet avattavat ikkunat. Huoneessa ei ole kahvia/vedenkeitintä ja tossuista olisi pitänyt maksaa 5€. Huoneessa oleva kassakaappi ei toiminut. Kylpylästä ei ole kokemusta, se olisi maksanut 35€/hlö. Vastaanoton henkilökunta voisi olla ystävällisempiä aamupalan henkilökunta oli sensijaan oikein ystävällisiä. Mielestäni hotellin taso ei ole niin hyvä kuin annetaan ymmärtää.
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jorge
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Beautiful hotel. Amazing staff, very clean but the rooms need to be updated.
RODRIGO
8.0
/10
20주 전에 리뷰함

Expedia Group verified review

Great location. Room is lovely! Property should pay more attention to the towels. They must be renewed. The shower stall was broken. Other than that the hotel is a great option. Would stay again.
Verified traveler
8.0
/10
21주 전에 리뷰함

Hotels.com verified review

Séjour agréable malgré deux déboires : - La climatisation de la chambre proposée en premier lieu ne fonctionnait pas bien. Ok par la suite dans une autre chambre. - Le dispositif de maintien en chaleur des oeufs brouillés du petit déjeuner ne fonctionnait pas.
Michelle
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여가 가족 휴가
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Great location
Yumi
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
27주 전에 리뷰함

Expedia Group verified review

スタッフの対応が素晴らしかったです
Mark
2.0
/10
32주 전에 리뷰함

Hotels.com verified review

Do not believe this hotel when they say they have parking. They do not and told me so when I arrived with my bags. Very unhelpful. Simply shrugged shoulders and did little to help. To be fair the city of Lecce is almost impossible for cars so little surprise they don’t allow them into the centre. Had I known, had the hotel actually said something beforehand, I could have made a different decision. Maybe still stay but accept what was to happen. Or not to stay and find somewhere else that could better accommodate a car. We are on a road trip so the car aspect is very important. That the hotel did nothing to assist is unacceptable. The fact that the hotel is fine, location great, city lovely is sadly beside the point. The hotel management sucks. Their attitude ruined our stay. I am very very disappointed.
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Paulo R A
2.0
/10
33주 전에 리뷰함

Hotels.com verified review

Terrible experience. The website said “parking available” (15 euro). Street parking available. Arriving I was told that THER WAS NO PARKING, even on the street. There was a parking lot 800m away (25 euro!). At the room there WAS NO WINDOW, just a skylight in the ceiling that opened about 5 centimeters, so no ventilation. it was 17 to 20 degrees outside, but 27 degrees inside the room ALL THE TIME. The air conditioning WASN'T WORKING. At the reception I was told "as it was cold, only the HEATING was on. And that they couldn't turn on the air conditioning and the heating at the same time because it was just one system for the whole hotel. !!!! I asked for another room and there wasn't one. My wife had to sleep covered in a wet towel to withstand the heat in the room. It's worth mentioning that the staff were not at all welcoming and when I complained about these absurdities I was told very unwillingly that I should write to the manager. In addition, the room's electronic password safe was broken. In the bathroom, soap and shampoo came in small sachets and not in bottles as is normal in 3-star hotels in Italy. I had to open 5 sachets of soap plus 5 of shampoo for each shower. RIDICULOUS. Breakfast was reasonable but well below the average for 3-star hotels around here. Finally, the slippers, which in any self-respecting hotel or B&B in Italy are offered as a courtesy, were charged 5 euros. A hotel which claims to be 4-star when it should have a maximum of 2.5.
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Gerard
10.0
/10
38주 전에 리뷰함

Expedia Group verified review

Hotel Santa Chiara is in an excellent location near the main square. Breakfast in the rooftop was superb. I would return.
terence
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

One of the best hotels I've ever stayed at. Staff were great, the facilities and standard of upkeep excellent, and a really comfortable bed. Breakfast offered a generous selection of continental style food. The hotel is right in the middle of Lecce 's historic district, my room window overlooking one of the top 5 sights of the city. Just 15 minute walk from the rail station. Just about a perfect place to stay in what quickly became one of my top 10 European cities.
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Paul
icon-출장
출장
8.0
/10
43주 전에 리뷰함

Expedia Group verified review

Hotel in the heart of Lecce, on a small square across from the baroque church the hotel is named after. Large and fancy lobby. Room basic but reasonable size for Europe. Decent sized bathroom with good rain shower. Internet worked well, but would have liked a bigger work desk. Breakfast room on 4th floor, with view over nearby square and streets. Solid choice of mainly cold (other than eggs and bacon) items.
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Satoko
8.0
/10
45주 전에 리뷰함

Hotels.com verified review

朝食スポットのロケーションも人もがとても素敵で、毎朝気持ち良く過ごせました。 部屋は最初に予約した部屋に気になるところがあったため、変更をお願いしたところ、快く対応してもらいました 。レッチェの中心に位置していて、市内街歩きも快適。
Sumihisa
8.0
/10
46주 전에 리뷰함

Hotels.com verified review

Confortable.
paolo
6.0
/10
48주 전에 리뷰함

Hotels.com verified review

due giorni nella splendida Lecce
Charmaine
icon-친구 및 가족
친구 및 가족
8.0
/10
50주 전에 리뷰함

Hotels.com verified review

We had an amazing stay at the hotel. It was centrally located and just right beside Sta. Chiara church. We had everything we needed and Roberto made sure that we had a wonderful stay. It was a nice Christmas in Lecce. Thank you Roberto!
Lisa
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
59주 전에 리뷰함

Expedia Group verified review

The staff were very helpful and very friendly and always available. The shower in our room was very old and not cleaned well due to years of buildup (likely). I was disappointed that although there is a pool and a hot tub, neither were opened and you had to book the spa to be able to use the pool. That information was not clear at the time of booking. The hotel was in a perfect location, near everything and the room was spacious and comfortable.
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Ashley
icon-친구 및 가족
친구 및 가족
10.0
/10
60주 전에 리뷰함

Hotels.com verified review

Wonderful staff, beautiful and clean hotel, great rooftop, centrally located.
Michael
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
61주 전에 리뷰함

Expedia Group verified review

Located right in the heart of the city, all walking distance. Nice rooms, parking off premises but just 7-10 min pleasant walk.
Lucy
icon-출장
출장
10.0
/10
62주 전에 리뷰함

Hotels.com verified review

All good.
페이지당 리뷰 수
20
40

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