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Nice hotel and they gave us an upgrade

Clean and big room

superbe chambre, tres agreable, proprete parfaite , lit de qualite, calme

top notch quality, excellent location (near to city center with big malls, also near a city park that is full of life!) recommend to take a walk in that park n interact with the locals. They are having fun with dancing, singing karaoke and playing music instruments.

Very good experience

The 2 bedroom 2 bath unit of over 1100 sq ft is an amazing value. The unit was very contemporary and very well maintained. It was like a small house with even a separate laundry room of good size. All appliances are top line and in good condition. My unit was a corner one, with lots of windows. You’ll have a great view since the hotel starts on the 40th floor of a 52 story building. Location is terrific. There’s an historic park directly outside and the building is in the heart of the busy downtown area. The line 1 metro (exit 11A) is 3 minutes away on the same side of the street. Tip: Wuxi metro is a small easily navigated system and many of the sights can be reached quickly. Overall, I couldn’t be happier with my experience at this Ascott!

Oustanding location near many attractions such as Nanchan temple, Qingming bridge, Wuxi Museum. Right at the center of the city.

Staff was very helpful and friendly.

I had one of the best experiences

Three problems: 1. Many electrical sockets in the room did not work. 2. The smoke alarm went off every time I had a hot shower. Then staff interrupted me asking if I was smoking in the room. Rude. 3. Worst of all, the sauna in the health club was closed. If I pay that much money, I expect all health club facilities to be functioning.

Heerlijke ruime kamer met prachtig uitzicht

Overall, Ascott Central Wuxi was a very good location for the vibe and within walking distance to mall, restaurants, movie theater, etc. Only comment: 8th floor carpet leading to dining area was very dirty/soiled - appears similar to water stain that worsened over time. My suggestion is for hotel management to replace immediately.

That was once a very nice hotel but not anymore. Before our arrival, we have explicitly notified the hotel our precise arrival time (which would be a bit late in the evening) and have also explicitly requested for a room on a high floor. But then the check-in process was expectedly painful - we needed to remind the staff several times in multiple languages (first in English, then in their native tongue) during the check-in process that we were checking in before we were seriously served. They have taken no attention on our request and despite the fact the hotel was pretty empty, they ended up allocating us the most torn room on the lowest floor of their hotel - the toilet of that room was absolutely disgusting. We are paying the full rate (around 2-3 times more expensive than a similar hotel room nearby). Totally disappointed. And that's just the beginning, during the stay we encountered various issues (some of the lamps were not working, the toilet was extremely dirty and get congested from time to time, the TV couldn't be turned on - all kinds of issues one would expect from a really cheap and poorly managed hotel), we consider the whole stay as a lesson learned, and we are definitely not returning.

central location , good rooms, clean, nice views. kitchen in room with washing washing, dryer, oven, cooker. very convenient

That was my 3rd time in Wuxi, and the 2nd in this hotel. It is really wonderful place. Very comfortable, the room is amazing, my room was in the 43rd floor with an incredible city view. The breakfast was very nice, but the corridors was a little dirty, nothing that comprised the hotel quality. It is very well located. I recommend it in any kind of trip, business or vacation.

Over expectation.The room is big and clean. Will choose it again.

This hotel is located in the center of Wuxi, with several shopping centers and places to visit. I spent 10 days on a business trip and the room was really wonderful with a small kitchen and washing machine included. My room was on the 41st floor and had a wonderful view of the city, with beautiful towers and scenery. The hotel restaurant could be better, there is a small diversity of international food.

整修後,房間整體被壓縮,高樓層天花板較整修前低,有壓迫感．