Excellent location both to the port and city hot places.

Perfectly located to access heraklion city easily. Room was cozy and clean. Breakfast was quite simple but enough to took and go out. Wifi connection and speed need to be improved.

매우매우좋네요

Nicely renovated room. Wonderful breakfasr. Free vallet parking

매우 만족스러운 호텔이었습니다. 깨끗하고, 직원들이 매우 친절했습니다. 조식도 좋았습니다. 위치도 항구에서 걸어갈만 합니다. 다음에 크레타에 가면 다시 머물고 싶은 호텔입니다.

너무 친절하고, 편안한 곳이었습니다. 청결, 인테리어, 서비스, 주변환경 모두 대만족!

Excellent breakfast,

Rooms are nice and clean, the location is convenient and the breakfast included was good

Überschaubares aber ausreichendes Frühstück. Sehr gute Lage im Zentrum, alles fußläufig zu erreichen. Gute Busverbindung zum Flughafen

Clean, spacious room with nice amenities, a good breakfast, convenient parking and in a great location near the city center.

Geniş oda, zengin kahvaltı büfesi

Always stay at the ibis whilst in Heraklion, great location, great breakfast and comfy beds - perfect x

The door to the balcony did not properly close and you can constantly hear wind noise and we could not sleep. We inform the reception and they said they will send somebody to look at it. Next day housing person came, look and said that it is wind noise and its normal as it was windy outside. I told them that in my group other people have room on same floor and they don't have noise. Staff said they will look into next day. Next day sent housing person and she could not figure it out. I told them that either there is door gasket not sealing properly or hardware loose, but she left after opening and closing door. I booked this hotel for 3 nights was planning to stay 3 nights. After complaining several time finally they send maintenance person, who tighten the door hardware and fixed door issue. We checked out after 2 nights and asked for refund for third night, but hotel staff mentioned they can not give refund for third night, as booking was done through third party. Appreciate, if we can get refund for third night, as we stay there only for 2 nights, but paid for 3 nights. Please have customer service call us at (336) 908-0425 to process refund. Thanks Mustafa Puri

I wasn't able to book a shuttle as the hotel wasn't responding to messages sent through Expedia.

Every thing was ok. Nothing special

Bra läge.

Staff was very accommodating and provided a lot of good information about the area.

great

Tolles Hotel Mitte in der Stadt Heraklion Kreta, täglich wurde das Zimmer gereinigt, das Personal war sehr freundlich, tolles Frühstück, Preis- Leistungsverhältnis unschlagbar. Kann ich nur empfehlen!

Staff were great and helpful, discounted car parking under the hotel, room was really nice. It was clean and the breakfast was a welcome addition.