완벽한 호텔을 경험했습니다. 이보다 더 좋을수 있을까 싶습니다.

조식이 정말 맛있었다. 특히 Julian의 서비스는 감동이었습니다. 그는 친절하고 친근했으며, 프로페셔널했습니다.

Hotel Akelarre We chose this hotel for one of the most important moments of our lives, as I proposed to my partner during our stay, so the bar was incredibly high. After researching many of the best 5-star hotels across Europe, Hotel Akelarre stood out immediately and exceeded every expectation. The setting is truly special. Located in the peaceful Igueldo countryside, you feel completely removed from the world, yet you are only a short drive from San Sebastián. Waking up to uninterrupted views over the Bay of Biscay, with nothing but birds and distant cowbells, is something we will never forget. The design is exceptional, with a beautiful modern and minimal style that blends seamlessly into the landscape. Every detail feels intentional, from the materials and lighting to the layout of the spaces. Our room was spacious, spotless, and incredibly comfortable, with a huge bed, luxurious bathroom, and breathtaking views. Breakfast was the best we have ever had, with high-quality local ingredients and excellent made-to-order dishes. The spa was also a highlight, offering a calm and relaxing space with incredible views. Service was warm, professional, and attentive throughout. A special thank you to Mikel for helping coordinate such an important moment for us. If I had one small note, it would be that cocktail options were slightly limited compared to the rest of the experience. Overall, this is a truly special hotel and perfect for a memorable stay or special occasion.

Tudo

Otimo

Superbe hôtel, raffiné et luxueux. Spa agréable, nombre de chambre réduit qui confirme l'impression d'exclusivité.

ロケーションが最高でした！ お部屋も広くて静かでとても落ち着きます。料理も当然最高でした

This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend.

Clean room and beautiful views

Staff very helpful

Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.

Had a great time

Exclusive, awesome service and food

Amazing experience!!!

one of the best hotels I've ever stayed

Amazing place. Special atmosphere.

it is a very nice hotel with excellent service

I would give 10-Star if I could. Staying at this hotel was an experience for us. It has everything we wanted for the relaxing &re-energizing holiday. We definitely come back for our next holiday.

湯沸かし機もなく、冷蔵庫に水を冷やすことができず、赤ワインをサービスだけでなく、別の飲料水も、サービスするべき。応接セットも座り心地が悪く、ベットも寝心地が悪かった。

This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.