예년에 비해 이그제큐티브 라운지의 서비스와 음식 품질이 저하되고 있습니다. 이그제큐티브 라운지와 프런트 데스크에 인력 부족 현상이 나타나고 있습니다.

이 호텔은 5성급이 아니라 3.5성급입니다. 시내까지 이동하기 편리하고 식당도 찾기 쉽지만, 외관이 훌륭하지는 않습니다. 괜찮은 수준이지만, 그다지 좋지는 않습니다.

마코타 병원과 가깝고 바다 전망이 매우 따뜻해요.

TV not working properly. Room is spacious and the bed is comfortable. Location is strategic as it is located opposite of the shopping mall, and can choose to walk to the tourist destination I. E. Jonker Walk, a famosa Fort etc.

Very good. We were able to get upgraded. I was able to stay in a suite on the top floor. The view was amazing and it was a great experience.

Selalu puas menginap di holiday in. Dari kamar, pelayanan, karyawannya ramah dan gercep. Tempatnya mudah d jangkau. Dan lain-lain.

Kamarnya luas dan bersih, staffnya ramah dan makanannya enak.

Perfect staycation for my family.

Pleasant stay at Holiday Inn always. Holiday Inn is our must-stay hotel to end our every trip to Malacca. Clean, comfortable, pleasant surroundings and great breakfast. Kids enjoy the swimming pool and adults like the gym facilities. My only complaint is that, suppose we wish to celebrate our two daughters' birthday during our stay, but the hotel management didn't reply to our email which was sent 7 days in advance. The unfriendly reception told us we have to inform them 3 days before check-in and don't intend to assist us on the arrangement, although I did mention that I already wrote in 7 days earlier and also called the night before. The lady doesn't even want to check with her colleague or check my email.

Like it a lot. We have pleasant night. Thanks.

Long wait for check-in. EV charging lot was occupied by vehicles which were not charging, depirivng other EV drivers from utilizing the charging facility. Management failed to ensure proper usage of the charging lots. Of the 3 lifts, only 2 were working during check-out. Waited more than 10 minutes for the lift which was always full. Had to use the service lift instead as a last resort.

Had a pleasant stay here. Room was clean and tidy. Most importantly, bathroom was squeeky clean too! Also, ample of free parking.:).

Second time staying here … love the view, the environment, the room, the food … will definitely come again. 😊.

The staff are friendly and nice. Everything was good.

Location is very strategic. ample parking. cozy room.

the room view is not good and not clean carpet...but anything else is good...

the hotel was fullfill my request. staff very friendly and helpful. the room was ok

Good hotel room.

Spacious room, nearby to attractions and mall. Free shuttle service.

Check in process was good. Superb and we are allowed to check in early. Our request as mentioned during booking were not fulfilled. The room is clean except the mini bar is not working and at faulty stage. Check out is quite slow since not all counter were open. Overall just ok for the location and breakfast was good.