Actually, I wanted to give it a 3 out of 5 rating. But since they only have a 4-point scale, I'll give it a 2,75. The location is great. However, I think the room facilities should be better for a hotel of this caliber. We booked 2 rooms in mid-February for our visit in April 10th. The hotel is located near the mountains, so the floors in the rooms felt cold. However, there were no slippers provided. The phone in my room was not working and had to be repaired. In my child 's room, the kettle for making hot water was leaking. The bathroom blower was super noisy. The hotel staff immediately replaced the phone and kettle upon complaint. As for the blower, we couldn't say anything as according the staff the hotel was full. The car park was a bit far from the hotel lobby and was located in a garden under trees. When we were about to get into the car, there were many black ants on the car. They seemed to have formed a colony since the car hadn't been moved for 2 nights. The hotel staff were quite helpful. He wiped the ants and spray insect repellent. But still, there were ants in the car during our trip back home 😬.
