The overnight staff was helping us to sort out the booking as he said the price we paid is to low for a deluxe queen room as he showing the different price on printed paper which is different from what i has paid. He seems confused and manage to call his upper for advice, but failed, and booking site did give them a call. At last, he said that the available room that he can give me is only a twin bed. He said that if i am not satisfy with it, i can just cancelled the booking, but what i need is a room where i can sleep. Twin bed, well, at least, we can sleep as we only book for a night. Room amenities, we only have 2 soap and no shampoo. But a tleast we can shower. As said, you get what you pay for. Not as expected in the photos given by web. The staff also said that web didn't update the pricing for room shown on the photo, i didn't know if its only an excuses. Overall is not so good but it's ok. What make me upset is, as i check out, the front desk inform that last night i supposed to have a deluxe queen room and the overnight wrongly put me in twin bed room because he mislooked the booking, she did apologize. At least they apologize. The hotel has potential but needs improvement.
