광고된 사진이 좋고 새 것처럼 보여서 방이 그렇게 오래될 줄은 몰랐어요. 에어컨이 새서 꺼야 하는데 방이 너무 더워요. 금고도 작동하지 않아요. 충전 콘센트도 있어요. 특히 욕실은 변기와 차단막이 없어서 물이 방에 넘쳐요. 문 잠금 장치도 너무 힘들어서 오래되었을 수도 있어요.

Unsanitized, smelly, dirty and with left used soaps. Highly not recommended.

I made a mistake in booking. Instead of room for two I accidentally book a room for 1 pax. Upon arrival at the hotel premises, I let them know my concern. My bargain was if they can convert my booking into a room for two at the price of hotel which is much cheaper at walk in. I know it was my mistake however I am still a customer. We arrived at 2pm at the hotel however they were able to process my request at around 4:30 in the afternoon. They want me to pay the amount of the room for two at the price of app to think that I was already at the hotel. Very inconsiderate policies.i was very frustrated with the long wait. Beware to those who are planning to book at this hotel. They are overpriced and take note the rate does not even include free breakfast.

Good location, small room but very modern. Food in cafe is expensive. Receptionist have no idea how to process online booked guest.

Super happy to stay here at hotel carmelita