Lack of coordination between the tenant and the owner.

I had the worst experience in checking in there. We waited for hours just to find out that the room we booked is not available. They promise to give back my money and ask the owner an update but I never got my refund I only end up getting blocked. Very unprofessional. What a waste of time and money! Don't ever book with them!

The staff admitted me to the room but after a while he told me the hostel is fully booked and other guests will arrived soon.. I need to leave and just refunded me, since the store was not updated online.. It's so bad. Roaming around and look for shelter.

The owner was very accommodating, but you have to inform him of your booking. He's not that tech-savvy. The hostel is actually a shop where mt bikes are for rent and he also offers tours, but not the mainstream ones.

The owner was so kind and cool!