호텔 자체는 괜찮지만, 시설은 여전히 부족합니다. 스위트룸을 예약했는데 에어컨이 고장 나서 작동하지 않았습니다. 다행히 관리자분이 선풍기를 가져다주셨습니다. 그런데 수도꼭지가 고장 나서 온수도 나오지 않았습니다. 제가 직접 항의해야만 고쳐졌습니다. 게다가 직원들의 서비스는 예의도 없고 친절하지도 않았습니다. 지나가는 사람들을 비웃고, 아침 식사를 하려는 사람들을 비웃는 모습은 마치 교육이 부족한 것처럼 보였습니다. 호텔 투숙객을 비웃는 것은 아니더라도 매우 무례한 행동입니다. 관리자분께서 직원들을 교육하여 투숙객 응대를 개선하고, 어린아이처럼 굴지 않도록 해주시길 바랍니다. 감사합니다.

서비스가 나쁘고 매우 불만족스러웠습니다.

도시 내, 전략적인 위치에 있습니다.

작거나 방이 너무 커서 춥지 않습니다.

커튼, 매트리스, 물이 새는 벽 등 손상된 부분은 수리하십시오. 가격이 저렴하지 않기 때문이죠.

호텔 직원은 친절하고 협조적입니다.

Hotelnya gelap dan ac tidak dingin.

1st time been to Sibolga & stayed at this hotel recommended by local. Located on the city center, beside Bank Mandiri, SPBU & Bank BNI. Nearby to Sibolga Square with variety of food by walking distance. Polite Front Officer too. Breakfast wise better find outside.

Kamar tak sesuai dengan apa yang di pesan, sangat jelek, tv tabung.

Kamar tidak bersih, peralatan mandi tidak ada, makanan kurang tidak enak. Tempat kurang memuaskan

Ngga banyak komentar, tapi hotel cukup bagus buat menginap di kota sibolga

Cukup bagus untuk hotel di Sibolga dengan harga yang lumayan terjangkau.

service is not satisfactory & attitude of the receptionist is not polite. initially booked the 2nd floor when I arrived at the hotel reception, the reason the 2nd floor already had. better prepare their customers who come often compared to online customers.

Saya pesan kamar deluxe untuk 2 malam tapi di malam pertama saya dikasih kamar standar dengan alasan kamar deluxe sudah penuh dan baru di malam kedua setelah komplain baru dikasi kamar deluxe.

Air kuning, siaran TV sedikit. Sarapan sangat kurang memuaskan.

There are some reasons why me and families feel unsatisfied with this hotel: 1. Lack of staffs: We checked-in in the evening, and there is only one staff in front office who also charged as concierge. 2. No lift: When the staff confirmed that our room was at 3rd floor, we expected that the hotel have a lift. Sadly, the hotel did not have that, and some of my family who are elderly had to reached the room by stairs. 3. Smells and dirty: When we entered the room, we smelled cigarette smoke and we found many footsteps on the wall as well. Eventhough the room was clean, we regreted that a bed sheet of the room had also footsteps which made us unsure with the cleanliness of this hotel. 4. Taste of food: During our stay, we did not find any good taste on the food. 5. Lack of additional facilities: The staff confirmed that the hotel did not give us to borrow the hair-dryer or iron. To sum up, we feel disappointed with this hotel since we received bad services but we had to pay with an expensive price.

Kamar seperti sudah lama tidak dipakai, tidak ada sandal hotel, service room juga tidak bersih, bantal sangat kotor.

Pemasak airnya untuk buat kopi dan teh tidak ada. Sarapannya membosankan, pelayanan sangat kurang. Tidak akan lagi deh mau menginap di sini.

definitely will be stay here again

Kurang nyaman, tidak sesuai dengan harga.