저는 매달 부투안으로 여행을 다니며 다양한 호텔을 이용해 보고 솔직하게 리뷰/비교하기로 했습니다. 이 호텔에서는 공항 픽업을 요청했습니다. 항공편 도착 세부 정보를 알려주었습니다. 포기하고 택시를 타기 전에 한 시간을 기다렸습니다. 호텔에서는 2년 전부터 픽업을 하지 않는다고 알려주었습니다. 광고에는 나와 있지 않았고, 제가 직접 특별 요청에 포함했기 때문에 픽업을 하지 않겠다고 알려주는 것이 불필요하다고 생각한 듯합니다. 픽업을 기대하며 공항에서 기다리게 하는 것은 매우 형편없는 고객 서비스이며 입맛이 나빴습니다.

We always book here. Accomodating staff, spacious room and food is fine.

The breakfast served was not as good as previous.

Good choice for the family, especially if there's a larger discount voucher on booking. Great room size, breakfast buffet, swimming pools area. Impressive.

I had a good stay here. The food at the hotel was very good. The rooms are really cozy and very clean. I recommend this hotel.

Best value for money, clean and good breakfast!

Nice hotel, real value for money and accommodating staff. I hope they can have fuller pillows.

Great place! Awesome location! Delicious food! Price is justifiable.

My stay was great because staff were courteous. Shuttle service to airport is also free.

저는 이곳을 정말 좋아해서 무료 마사지 스파, 공항에서 무료 셔틀 픽업 서비스, 최고의 보안을 갖춘 훌륭한 숙박 시설이 있는 부투안 그랜드 팰리스 호텔로 계속 돌아오고 있습니다.

Anything about the hotel is good but in terms of food it's not great, only few selections.

A great place for our staycation. great staff. food was great!!

머물기 좋은 곳이에요. 직원들이 매우 친절하고, 음식도 맛있고, 매니저가 매우 환영해줬어요.

I will stay again in this hotel in the future.

na surprise ko kay affordable kayu akong nakuha nga room, but then nindot kayu akong stay.

Very clean and respectful great deal free WiFi

The hotel was really nice, the room was spacious. Value for money, the room rates are reasonable. Staff are very accommodating and very hospitable. I surely recommend the hotel. Next time I'll visit Butuan I'll definitely be back to Butuan Grabd Palace Hotel.

What a great hotel!excellent indeed!

Comfortable place to stay. Accessible to malls.

Superb experience! I highly recommend.