The staffs are friendly and very polite, however the room is not clean, it smells like it was vacant for a week and no one ever check it before giving to someone, the bed linens are dirty and stained, balcony are very dirty. Phones are not working. Was expecting more since its little bit pricey than other 3 star hotel. I did pay for breakfast since I didn't have a choice so I was hoping to request for at least a sandwich to bring with us in airport since we had very early flight but they told us directly that it was not possible as breakfast starts at 6am and we had to leave at 5am.