전체 평가 및 리뷰 Casa Hill Resort

방이 깨끗하지 않았고 천장에 물때가 생겨 곰팡이가 생겼습니다. 천식과 독감으로 고생했습니다. 먼지가 많았고 온수기도 제대로 작동하지 않았습니다.

우리는 오두막에 머물렀습니다. 잠자리에 들기 전 밤에 방이 밝아지자 발코니의 불을 끄려고 했습니다. 하지만 스위치를 찾을 수가 없었습니다. 바깥 램프의 불빛이 문과 창문 유리창 때문에 너무 밝았습니다. 하지만 우리는 어둠 속에서 자는 것을 더 선호합니다. 큰 문제는 아니고 개인적인 선호도일 수도 있습니다. 그들은 또한 실내 게임, 탁구, 당구, 푸스볼을 제공하지만 요금과 보증금이 있습니다. 보증금은 괜찮지만 개인적으로는 요금이 있는 게임은 너무 비싸다고 생각합니다. 탁구는 요금 15링깃, 보증금 15링깃, 플레이 타임 3시간입니다. 우리는 재미로 플레이하고 싶습니다. 3시간은 훈련과 같습니다:( 그만한 가치가 없습니다. 다른 것들은 괜찮을 겁니다. 분위기는 좋습니다. 수영장에서 재미있게 놀았습니다.

Casa Hill Resort is a great place for your family vacation. Situated at a great nature scenery...we can even hear white breasted waterhen bird (burung wak-wak) sound from our room. The only regret is the room that we took is a bit too small to accommodate all us. Should the room is more spacious then it will be a perfect stay.

Pleasant stay... nice... clean... everything else is great.

The place is very nice and quite also . My parents enjoy it well , just the bed is too hard for me and the room for 4 person is a bit small. Overall is good , we will be back next time.

Waiting 2 hours to check in due to short-handed.

Friendly staff. Rooms is clean and comfortable. Value for money.

Air cons and WiFi not functioning well. Water purifier out of service. Toilet seat cover crack. No respond and action when informed the reception.

Nice place to catch and relax. But the toiletbowl is crack so not comfortable to use it.

We had a pleasant stay at Casa Hill. Nice and simple resort but we loved it. There is no shops near to the hotel, thus you need to bring enough foods. Or you can also go to the sg lembing town, approx 1-2km from the hotel. Plenty of food stalls and restaurants.

No housekeeping. No replacement of towels or toiletries or cleaning the room for staying 2 nights. Spotted some stain on the bedsheet. It seems the resort is understaffed. The cafe is closed. Only open if you book group BBQ in advance. Must says, this is the only nicest accommodation in sg lembing for now as compared to others. The resort owner just have to improve on the housekeeping and ensure the cafe is open on weekends.

My kids love the environmental of the resort...it is so peaceful & clean..

perfect for a weekend getaway from a busy city lol. my second time here and still can't get over this place.

Room was clean but right after my friend spilled a drink, a colony of ants attacking us. Went to the reception for an extra pillow (one pillow only for each bed), noted by the staff but unlucky us, no extra pillow was sent. But having said that, it was a good stay and a nice place to stay. Great place to spend your weekend from a busy city. Wish to extend our night there but it was fully booked. No worries Casa Hill, I will be back! :)

The check in system is poor, maintenance need to improve, a lot of ants in the room BBQ RM 30/Person is not worth it.

The environment of the resort is clean and cozy. However, the supply of the basic amenities is out of my expectation. I’m booking a 6-person room. Basic amenities such as shower gel and shampoo is not supplied sufficiently. Only 1 small bottle of shower gel and 1 small bottle of shampoo. Totally not enough for the usage of 6 pax in the room. There are not cupboard provided. All our clothes and stuff has to be placed on the floor. I would suggest at least to provide a small and simple cupboard for the guess to put their cloth. In addition, a small fridge does help to store some of our food product purchased from the town as this town where I was staying are rich in the local food. According to the booking information, WiFi is available but we are not able to log in as the password was not provided for.

I was disappointed with their service. I stay in with a group of 11 members, but I booked two rooms with maximum fit 9 people, so i request for extra bed and the owner offer me an free upgrade to a 14 people rooms. so I just okay and take the offer without further questioning. During the day when we check-in, they suddenly arrange us back to the two rooms which only able to fit 9 people without prior notice. No Message, no calls. We question the staff and they want us to pay extra to get one more room. As a matter of course you have to inform the guest if you have any changes on the room arranging! Not just silence and play fool. WilI come back again? No Thanks.

Good hotel and staff are good too

everything good, love the ambience and very beautiful but no fridge.

Nice hotel. nice surrounding. love it