저희는 투룸 아파트를 예약했는데, 샤워 온수기가 작동하는 곳은 한 곳뿐이었습니다. 게다가 아침 식사 시간에는 음식 코너에 작은 새끼 바퀴벌레들이 돌아다니고 있었습니다. 직원들에게 알렸지만, 별로 신경 쓰는 기색 없이 제 항의를 무시했습니다. 음식 종류도 다양하고 맛은 괜찮았지만, 식당 위생 상태에 대해서는 심각하게 개선해야 할 필요가 있습니다.

에어컨이 너무 더러워서 청소해야 했어요.

이 호텔은 괜찮지만, 모든 콘센트가 3핀이라 휴대폰 충전이 안 돼요. 짐 옮기는 걸 도와주는 직원도 없고요. 식사를 하려면 그랩(Grab)을 먼저 이용해야 해요. 건물 안에는 하드록 카페밖에 없거든요. 음식은 맛있긴 한데, 아주 나쁜 건 아니에요. 수영장과 헬스장은 그럭저럭 괜찮아요. 아, 그리고 와이파이가 잘 안 돼요. 방 하나에서만 와이파이가 되거든요. 한 건물에 방이 두 개 있는데, 와이파이를 쓰려면 방 하나로 옮겨야 해요.

전반적으로 좋았지만, 화장실에서 냄새가 났어요.

아파트가 정말 좋고 시설도 완벽해요. 음식도 꽤 맛있고요. 조호르바루에서 가족 여행객에게 딱 맞는 5성급 아파트예요. 정말 편안하니 방 두 개가 한 방에 있는 곳을 추천해요.

객실은 꽤 깨끗했고 매일 청소해 주었지만, 접시와 다른 식기류는 씻겨져 있지 않아 직접 씻어야 했습니다. 체크인은 괜찮았고 직원들은 친절했습니다. TV는 말레이어만 나오고 넷플릭스 등을 설치할 수 없었습니다. 주변은 조용했고 슈퍼마켓이 가까웠으며 식당은 많지 않았습니다.

좋은 방을 얻는 건 마치 잭팟에 당첨되는 것과 같아요. 가끔은 창문 손잡이가 고장 나서 밤새 바람 소리가 들리고 빗물이 새는 방, 화장실이 딸린 침실에서 지독한 하수구 냄새가 나는 방, 시원하지 않은 에어컨, 고장 난 냉장고가 있는 방을 받기도 하거든요. 하지만 어쩌다 보면 하수구 냄새가 조금 나긴 하지만 그보다는 조금 나은 방을 얻게 되는 경우도 있어요.

방은 크지만(침실 2개) 주방은 깨끗하지 않음

아파트에 들어서자 하수 냄새가 매우 강했습니다. 프런트 오피스에 신고했습니다. 냄새를 없애기 위해 할 수 있는 일이 없을 것 같습니다.

2nd time staying at this hotel. Family stayed at room 1212 and 2012. The hotel generally looks clean, and conveniences such as laundry hang and washer dryer are really plus points. A fully equipped kitchen is really a mega plus point, although we don't utilize it as it was a short stay. The hotel intercom/phone system has been down from the very first time we stayed there last year. It's surprising that it hasn't been fixed till date. Hotel service is reachable only via WhatsApp to a provided service line. There were some missing items like the remote control for the laundry hang for both rooms and prayer direction stickers (despite them insisting that they haven't pasted). For prospective improvements: provided bath towels look clean but smell really weird. Will appreciate it if a bit more complimentary bottled water is provided. The carpet at the TV area looks like it can be cleaned a bit more. The rain shower in room 1212 can't be used as the push switch has a problem. Due to the stay being a post-sports event, I didn't have the energy or capacity to voice the unpleasantries and just let it slip by, furthermore it's only a one nighter. Swimming pools perhaps need a bit of maintenance. Lessons from the 1st stay is that they could be more transparent about the free breakfast provided with stay, which is actually a bento box that consists of food items that we wouldn't feel enjoyable to wake up to. Good thing we asked about it and paid extra for continental breakfast at the restaurant buffet line. So for the second stay, we immediately paid for the upgrade. Generally an OK stay. Compared to Airbnb style accommodations around the same area.

Ruang-nya besar, dekor dan tata ruang bagus, fasilitas juga baik, service-nya sangat memuaskan, kamar tidur juga bagus.

큰 방. 전망은 싱가포르를 정면으로 향하고 있습니다.

Spacious, comfortable, clean and affordable.

Recommend banget buat family trip, peralatan lengkap sehingga berasa pindah rumah saja. Mau masak atau bahkan cuci baju sampai setrika, semua fasilitas tersedia dan berfungsi dengan baik.

This accommodation is absolutely good and suitable for families as they do have multiple bedrooms choices which allow to have families and kids staying in the same unit. Only concern is the noise distortions from surrounding motorcycles at the night is bad.

We stayed here during our trip to Legoland which is less than 10mins drive away. Overall my family of 6 (2 adults 4 kids) had a delightful stay at Pinetree. The unit was clean, rooms smelled good and everything looks fairly new. Pool and sauna facilities were good. The only downside was we had to wait for over 1 hour for breakfast to be delivered to our room. Our booking came with complimentary bento box breakfast that had to be sent up (no option to go and collect downstairs). Buffet is available but that 's an additional RM20/person so we opted out. Overall still a pleasant experience and would definitely stay again.

Sangat berpuas hati dengan layanan/servis yang diberikan. Keadaan bilik tidur, ruang tamu dan bilik air yang luas, selesa serta bersih dan dekat untuk ke Legoland. Memang terbaik👍⭐️🥰🤩

Excellent family stay will definitely be back.

The apartment is very cozy and big just that the WiFi lagging.

The room is spacious and clean. However, the only downside is the Wi-Fi connection which is not working well and have to keep on signing in. The breakfast is also in Bento set which was sent up to the room, requested to be sent at 8am, and had to follow up with them via WhatsApp, food only reach at 9am. But other than that, all is good.