- The check in took so long, other than that I need to send email verification from app to the hotel admin. - One of the three rooms that I booked was not ready when we finished the check in, it took us 40 minutes to wait for the room to be ready. Moreover, I need to go down to the front desk to pick up the key for that room, the hotel staff at least can deliver the key to the other room since me and my family waiting there as one room is not ready yet.