Poor customer service, we asked to replace our towel but the attendant ignore our request. we request for another pillow because it just only 2 pillow in our room, there's no bidet in the toilet, our room is not ready even its already 2:30, there's a cockroach inside our room.

Booked my hotel last minute, around 4 hours before my scheduled checked in. The transaction was smooth and the hotel's staff were actually helpful but I was really disappointed with the hotel room and facilities. Let me enumerate some disappointments: 1. Wifi is only available in the lobby/common area. 2. Basic toiletries were unavailable. 3. Outlets were far from bed and limited for plugging 2 devices (either you plug tv and cable, or you plug your phone charger). 4. No bidette :( 5. Musty smell :(

Place was good, though wifi is not available per room (only at the lobby). Staffs are accommodating especially their security guards. I just find the toilet inconvenient (no flush sometimes - we asked for assistance 3x during our stay due to that). But overall - our stay their is good. Hotel location is accessible to all PUV/PUJ. It is near the port also (both Bacolod and Guimaras). Robinsons Place Iloilo is a walking distance from the Hotel also.

- No Wifi access in the room - Staff very accomodating - Restroom should be equipped with bidet - Additional lighting for the room

no bidet inside the bathroom and toilet doesn't flush most of the time. The staff are the only ones good in this hotel but the rooms needs to be improved.

The front desk is very friendly and the room was very simple and clean. There is also room service for basic needs like water and drinks. 2 Vlocks away is Robinsons Mall so it is also a very good location. For the price and convenience, it is a wonderful stay altogether.

For a small space, it had everything we need!!! A clean and comfy bed, air conditioner is cold (&new), bathroom is neat & has hot shower. The design of the hotel is very good too! The hotel seems new and well kept. The location is great! It's near the places we needed to go (Robinsons IloIlo) & just a few walks to get to Ortiz Wharf. Jeeps also pass along the street outside the hotel that almost has all the routes through IloIlo! I loved our stay here

Nice room and comfort room! Ang linis po ng room and cr po nila.