The lobby is gorgeous, and the receptionist is really helpful. We came so early, around 7 or 8 am, and we had booked to Ba Na Hills, and the driver will come to pick us up around 2 pm. But unfortunately, the room is still not ready due to the full house, so I was asking the receptionist if it's possible for us to take a shower because we had booked a trip to Ba Na Hills and we looked so messed-up. And she gave us a check out room to take a shower. Overall, the room is amazing, but we couldn't really see the sea view. Will be back soon.