Hotel is a small, well designed, minimalist and modern; as described by other reviewers but what we distinguishes this hotel from other small hotels we’ve stayed in is the staff. Teresa, Pablo and Esti can’t be more gracious, friendly, helpful and knowledgeable about their region including restaurant recommendations, booking our return trip to Bilbao on the bus and providing information for the local train to Donostia (San Sebastian) and France for day trips. The hotel itself is conveniently located 3-5 minutes by foot to the “old center” and the golden sand beach. Can’t believe what a difference 3 friendly, welcoming hosts can transform one’s hotel experience in a new place.

El trato excepcional...nos hemos sentido como en casa

Todo fenomenal,sobre todo las personas del hotel, gente encantadora.

Muy satisfactòria

Convenient location, short distance from train station. Shops and restaurants all around. Beach is a short walk too. More importantly, very friendly owner and staff.

Check in was easy. Elaina was very friendly and helpful. Great dinner recommendations.

Genial

Hotel muy moderno, cómodo

This hotel is very small but very comfortable. The staff is very friendly but professional, and super helpful. I stayed here for 8 days and the room was cleaned every day while we were out and about. Very close to the town center and restaurants. I will be recommending this hotel to my friends and family when they come to visit!

Amazing!

Personal simpático y eficaz Muy bien situado

Minimal but well designed hotel - everything you need is here. Pablo was super friendly and fun to chat with about local culture and tips. Next time we will plan for a surfing lesson. Gorgeous beach and environment. We hope to come back.

Zentral gelegen. Sehr freundliches und hilfsbereites Personal. Sauber und ruhig.

Nice concept of a hotel sollely on ground level. Initialy hard to find because of the reserved street for locals only. Great hotel with excellent and enthousiastic service. Great compliment for the service mindedness of Pablo. He gave us great tips for things to do and to see in the environment. With extended knowledge of the history and local culture. Great valet parking service.

Very friendly, welcoming staff, especially Paulo. He made us so welcome, showed us all the facilities in the room, gave us excellent dining and recreational recommendations, and parked our car for us! Comfortable, clean room. Good wifi. Fabulous location for sightseeing, cliff-walking, bars & restaurants and the beach!

Sitio bonito y bien situado. Lo mejor el personal que era encantador

Bastante regular

The staff was wonderful and so helpful throughout my stay. The room was very nice and clean and I loved the sky window! My partner and I appreciated how easy it was to walk to everything from the hotel. We absolutely would stay here again when we’re back in Zarautz!

La atención excelente . Son profesionales k no encuentras fácilmente por ahí. El trato increíble...

Excepcional el alojamiento y el trato, todo muy familiar, Jose Mari y todo el equipo de 10 repetiremos sin dudar