the room overall are good, I loved it! it us beautiful lifestyle design hotel. but the hospitality of the front office is not there at all! in the afternoon I asked their assistance to book a taxi or shuttle for us to the airport since we have early morning flight. In the evening after dinner when we asked have they book our taxi the girl said no she haven't book the taxi for us,while she was the one who spoke to us. how if we didn't do any confirmation? then we will have no taxi to the airport early morning. and the senior next to her he also didn't pay any attention while he was there as well in the afternoon. so I guess the guest satisfaction is not the priority?