전체 평가 및 리뷰 Vertilex Hotel

Good hotel and very good staff

Perlu perbaiki TV.. TV rosak dan lambat dibaiki

The room was nice and comfortable thank you for your services ❤️

Good environment and nice bed

Very near to IKEA & Aeon. Nice and cozy space suitable for weekends getaway

Bisa dikatakan bagus untuk bermalam di johor baru, dekat dengan aeon mal bisa jalan kaki saja.

1) I made my booking from the option of queen bed with window, but when check in, the receptionist claimed I never made requested for this special request with window, and told me there was no more room with window, although at the end I manage to fight back the exactly room I wanted but staffs giving me faces and commented customer don’t wan the room for reason to switch room, in this case I rather the hotel do not put the option for customer to choose with or without window. 2) The water pipe beside my room was leaking until my room wet (I only realized on 11:30pm)staff never informed customer & sincere apologies to us. Around 12:10am only I manage to get in my room. 3) Please provide receipt for deposit, I nearly cannot get back my deposit just because the stuff mention no deposit for this room inside the system, but please bear in mind if I didn’t pay deposit the hotel procedure won’t allow me to get the room.

Got bugs,air conditioning Paip water pass out through up on the wall water dropping from up,toilet so smelly.

Selesa dan terletak di kawasan yang sangat strategik. Dekat dengan aeon & ikea Tebrau. Kedai pun dekat. Hanya perlu jalan kaki kalau lapar. Sarapan pun senang. Ada kafe di sebelah hotel. Layanan baik dan puas hati. Cuma kettle takde so, kne ambil air panas sendiri di pantry. Apepun best!! Bole datang lagi. Tq so much!! 😘

The room is great and the toilet is clean. The only lack of this room is only it doesn’t have any window. Overall, it's a nice place.