Ken zhou, who was sitting on the desktop when I was visited, was very unfriendly and was very offended by his coercive tone and eyes, not his kind tone when he answered, so I didn't want to visit again.

Loved everything about the property. So beautiful!

Eine außergewöhnlich gute Unterkunft. Sehr gute Zimmer, freundliches Personal, eine hervorragende Außenanlage, und super Frühstück. Besser geht es nicht.

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

客房乾淨

Absolutely fantastic from start to finish. The staff couldn’t be more helpful. Room was very clean. The hotel grounds are so stunning, even more so after dark. We were happy just walking around the hotel grounds. If we wanted to go out and about the staff would organise a taxi ( very cheap). Highly recommend. An attraction by itself.

Everything perfect

Staff were absolutely lovely and so helpful! Very clean. A stunning hotel.

Beautiful property would stay again close to the airport

This hotel has an awesome organization, and it has amazing spots! We just loved this place, and there are so many things to do! We had a free shooting as well, and it was totally worth it!!! I strongly recommend this hotel! Everybody was nice and polite with us. This hotel is an experience itself!

Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.

Absolutely Is one of Best hotel in the world .

Le statut VIP n’est pas respecté et les discussions en amont n’ont pas été communiquées.

Très, très bel hôtel. Lits très confortables. Cadre reposant.

Very clean hotel, great service and staff really helpful

Amazing spacious rooms. Gorgeous hotel grounds. Such a hidden gem! Solid breakfast, amazing service level

Amenities are not in keeping with the appearance of the hotel. Some staff need additional training but others particularly the concierge went beyond. Adjoining room was very noisy at night

It's great, comfortable, quiet place with amazing garden! The staff was helpful and breakfast had wide selection of food. The shuttle bus transfer is really good option too

Fantastisk hotel, er ked af at vi kun havde en nat. Hvis vi kommer tilbage til Shanghai vil jeg bestemt bo her igen.

Amenities don’t match the appearance of the hotel