Excellent hotel in Playa del Carmen, clean and close to the main street and beach. The staff was so helpfull and courteus.

Hotel muito bom e bem localizado. Café da manhã excelente preparado na hora, de acordo com a sua escolha. Os funcionários eram prestativos e educados. Fiquei uma noite e adorei.

Si regreso al hotel muy bueno y cómodo

Great hotel- 1min walk from the strip so you may be hearing some music or singing from karaoke bars. Staff is wonderful and their free breakfast was more than any ordinary breakfast!

La habitación muy cómoda limpia y organizada cómoda

Everyone was great and helpful.

Staff was excellent. Would advise them to get a mini fridge on the rooms though. Parking also very useful

Everything was good

Me encantó la habitación, muy limpia y ordenada, el check in bastante rápido y muy atentos en recepción. El único inconveniente que le vi, fue que en mi habitación la coladera de la regadera emitía olores feos.

Just needs a little update upstairs in the pool areas but the hotel is spotless which makes up for it. Great staff, food and beautiful rooms!

Estacionamiento muy reducido Puede ocasionar rayones de los carros o golpes en la puerta Preferí dejarlo en la calle

Bien ubicado, limpio y comodo

We stayed in rm 103. The room is small but sufficient. Please note: There's no safe in the room. The room was clean and the

Good location. Good breakfast and helpful staff.

Buena ubicación atención buena

Very nice place that could perhaps hire a few more staff members. They just seemed a little short handed in the restaurant/bar and at the front desk. But the food is amazing. The pool is super nice...there are actually 2 pools on the rooftop. The staff they do have are amazing and very helpful. I just had an incident where I had trouble getting into the garage. And another time I went down to the front desk to ask for some ice and I waited for about 15 minutes. No one ever showed up so I went back to my room. And one other time trying to get a drink at the rooftop bar. I waited for awhile then went downstairs to notify the restaurant staff no one was at the bar. I finally got my drinks but it took too long. I believe I saw them interviewing people so maybe they will get fully staffed and these things won't happen anymore. Again, the staff they do have are amazing! Overall a very nice experience and I would stay here again.

El hotel es muy comodo y centrico. Todos son muy amables. Solo que si traes carro es un poco incómodo estar pidiendo que te abran la puerta para entrar y para salir por qué muchas veces te dejan esperando a que te abran. Fuera de eso todo muy bien.

Excelente ubicación

Très bien mais je n'ai pas vu de bénéficier de mon avantage VIP car l'hôtel n'avait pas reçu l'indication de la part de hôtel com et un peu compliqué pour se garer et communiquer avec l'agent et l'hôtel était extrêmement bruyant des travaux à 23h de perçage

Zeer vriendelijk personeel, al bij aankomst werden we zeer gastvrij ontvangen en hebben we een aantal goede tips gekregen. Kamer was netjes, schoon en een balkon en ruim bed, ook de regendouche was fijn. Zeker de moeite waard! Locatie voor ons precies goed, op enkele minuten lopen sta je zo in de drukke 5th street.