I was charged to my credit card $289.65 with no receipt to show what I was paying for. I emailed them and they told me it was for consumption. I didn't order any food because they had free breakfast. These people are cheating the clients. Expedia should take them off their website as one of the properties to stay at. If i was cheated how many mote people have they cheated.

Sehr zuvorkommende Verantwortlicher der Reception, der sich nach unserer Flugstreichung den Kurzaufenthalt ausserplanmässig perfekt arrangierte. Dies insbesondere da die Gesamtflexibiltät der Mitarbeitenden nicht gegeben war. Etwas kleines Essen organisierte uns der besorgte Mitarbeiter gegen das “sehr straffe militärische” Regime. Das Hotel ist wunderschön und für einen entspannenden Urlaub in der Natur, weit ab vom Tourismus perfekt!

We stayed in the garden loft and it was an amazing experience. The location is extremely remote and quiet and really makes you feel like you are alone on the island of Faial. The staff treated us very well and when they heard we would miss breakfast for an early ferry they made us a togo breakfast the day before and put it in our refrigerator. The lodge is family owned and are very welcoming. Great experience!!

Amazing hotel, fantastic staff, great food - will definitely return in the near future!