9.0
특별함
리뷰 259개
청결

9.2

편안함

9.2

서비스

9.0

실제 이용 고객 리뷰 Hotel de Yama, Hakone Lake Side

페이지당 리뷰 수
20
40
상위 리뷰
Hyundo
10.0
/10
107주 전에 리뷰함

Expedia Group verified review

아시노 호 바로 앞에 있어 뷰가 매우 좋으며 조용함. 다만
Verified traveler
icon-친구 및 가족
친구 및 가족
10.0
/10
165주 전에 리뷰함

Hotels.com verified review

Overall, very pleasant experience. Lobby, check-in process, restaurants, friendly staff, onsen, lake view, Fujisan view from the garden, all good. But the room cleaning wasn't properly done. One day, I discovered some dark-colored liquid on the toilet seat when I got back. And the door-stopper was left right next to the vase.
Verified traveler
8.0
/10
421주 전에 리뷰함

Hotels.com verified review

멋진 후지산뷰가 좋은 호텔. 조용한호텔. 상냥하지않은 직원. 너무 초라한 아침식사. 객실도 낡았고..그러나 후지산 때문에 용서했다.
Hannah
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

We got a lake view room. It’s beautiful and spacious. Staffs are very friendly and helpful
Tsung-Yuan
icon-친구 및 가족
친구 및 가족
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

Yes
Alessandra
icon-여가
여가
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

Vista, dimensione delle stanze
marie
icon-친구 및 가족
친구 및 가족
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Very nice onsen , beautiful and clean. With a nice view of lit up trees, very peaceful. The staff was very friendly and helpful. Most importantly we saw Mount Fuji from the beautiful garden which was the highlight of our visit in Hakone.
Jose
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Great location and service
Emmanuel
icon-여가 아이와 함께
여가 아이와 함께
6.0
/10
14주 전에 리뷰함

Expedia Group verified review

room is old with stained carpet. bathroom smell of smoke. bathroom curtains and humidifier was mouldy. breakfast was authentic and delicious. however beware of the high onsen tax. great environment to pictures
Tal
10.0
/10
15주 전에 리뷰함

Hotels.com verified review

Perfect location with view to the lake Spacius room
Renzo
icon-친구 및 가족
친구 및 가족
6.0
/10
16주 전에 리뷰함

Hotels.com verified review

Hotel next to the lake with amazing views - service was very good but facilities need upgrading and remodeling. Very limited options to move around unless you bring a car - access to taxi is very limited: options for food at the hotel are limited but we had dinner one of the nights and it was excellent. Japanese breakfast was a unique experience but it is not for everyone.
자세히 읽기
Merete
icon-친구 및 가족
친구 및 가족
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

elsig oppmerksomt personale. hjalp med å reise rundt
David
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Unmatched location, all rooms look over the stunning 1930’s garden and magnificent mountains and lake, no bad views! The hotel exudes old world charm, and while some may find this ‘dated’ we found it delightful. The Franco-Japanese -Deco blend carries through to cuisine and 2 fantastic restaurants (though not for the budget conscious). A truly unique and memorable stay. Would come back in a heart beat.
자세히 읽기
María
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

We loved our stay! The hotel is so beautiful, and the area breathtaking, the staff was very welcoming and nice, the room was the perfect place to relax after a long day
Catherine
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Perfect lake side hotel in Hakone. The oversized room had more than enough space for three of us plus our luggage. The staff was very warm and friendly. We chose not to have dinner at the hotel but we did visit the French restaurant for breakfast and it was wonderful. The food was delicious and the staff was very attentive. The onsen was also enjoyed. Great property and I would definitely stay again.
자세히 읽기
Wade
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Beautiful manicured grounds with easy to walk paths, amazing mountain and lake views with passing ships. Also great views of Mt.Fuji. Peacefull and quiet,
Edrian
icon-여가
여가
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Very accomodating Staff
Janice
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Beautiful hotel! The location is amazing! It is on a mountain and the views are incredible. 5 minute walk to the peace tori! Our room had an amazing view of lake ashi and mount fuji!
Dana
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Love the staff and the Japanese breakfast.
Olivia
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Rooms were very large and had a fantastic lake view! Very clean with many amenities included, my favorite being their traditional onsen. It is open very early in the morning and late at night. It had everything you needed and the outdoor onsen was extremely relaxing and refreshing after a long day hiking. Additionally, I have sensitive skin and my skin did not react to their onsen water, unlike the onsen I tried in Gora. So safe for sensitive skin people! Staff was extremely friendly and responsive. The only downside was that there were 2 high end restaurants that required reservations. Most places in town close at 5pm, so those restaurants were really our only options. However, they had not a single reservation open for the entirety of our staff. We ended up having to walk a mile (in the dark w/ flashlights) to the convenience store every night (~6pm) for dinner. So maybe try to book reservations ahead of your stay! But their amenities and onsen made it very worthwhile!
자세히 읽기
페이지당 리뷰 수
20
40

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