9.0
특별함
리뷰 259개
청결

9.2

편안함

9.2

서비스

9.0

실제 이용 고객 리뷰 Hotel de Yama, Hakone Lake Side

페이지당 리뷰 수
20
40
상위 리뷰
Hyundo
10.0
/10
122주 전에 리뷰함

Expedia Group verified review

아시노 호 바로 앞에 있어 뷰가 매우 좋으며 조용함. 다만
Verified traveler
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
180주 전에 리뷰함

Hotels.com verified review

Overall, very pleasant experience. Lobby, check-in process, restaurants, friendly staff, onsen, lake view, Fujisan view from the garden, all good. But the room cleaning wasn't properly done. One day, I discovered some dark-colored liquid on the toilet seat when I got back. And the door-stopper was left right next to the vase.
Verified traveler
icon-가족 휴가
가족 휴가
8.0
/10
436주 전에 리뷰함

Hotels.com verified review

멋진 후지산뷰가 좋은 호텔. 조용한호텔. 상냥하지않은 직원. 너무 초라한 아침식사. 객실도 낡았고..그러나 후지산 때문에 용서했다.
naoko
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

お部屋は一階でしたが、お庭や景色が綺麗で落ち着いた雰囲気でゆったり過ごせました。 お風呂も露天風呂は温度が丁度良くきもちよかっです。夕食はフレンチ、朝食は和食にしましたがとても美味しかったのと、アレルギー対応を丁寧にしていただけました。
Alain
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Très bel hôtel et personnel très courtois.
hiroko
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

スタッフの対応もよく、清潔な客室でした。 朝食のフレンチトーストが美味しかった?
YINAN
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Wonderful breakfast and hot spring, definitely will come back shortly.
Michael
icon-여가
여가
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Beautiful
PO CHUAN
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

Very good!
kei
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
23주 전에 리뷰함

Hotels.com verified review

設備などとても清潔でした、特に温泉の湯、丁度いい温度で気持ちが良かったです。
NATSUMI
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

お部屋もお食事もとても満足出来て、特に整備されたお庭も最高
PILING
icon-파트너와 함께
파트너와 함께
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Very comfortable and relaxing stay with a beautiful lake view, excellent service, and delicious food. I’ve already recommended it to a friend and will definitely come back again. Close to Hakone Jinjya Heiwa 平和の鳥居. Walk around 7-8 minutes.
Alina
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

This was our first trip to Hakone, so we can’t compare this hotel’s location to other areas, but we absolutely loved the peaceful atmosphere here. It’s perfect for anyone looking for quiet, rest, and truly attentive service. Our room with three beds was very spacious, comfortable, and had a beautiful view. We enjoyed early walks by the lake and appreciated the convenience of having both dinner and breakfast on-site. We chose the Japanese dinner, which was presented beautifully, though we probably haven’t fully acquired the taste yet. The French breakfast, however, was excellent; the French toast was the best we’ve had, and the coffee was great as well. We were also lucky to catch a wonderful view of Mt. Fuji. We didn’t use the onsen since it was public-only and we weren’t comfortable with that, but everything else made our stay very enjoyable. We rented a car, which made exploring the area simple, though it seems manageable by public transportation too, since the hotel runs a shuttle every 20 minutes (with an evening cutoff). The hotel is a bit older, but everything was clean, comfortable, and well-maintained. Overall, a very relaxing and memorable stay.
자세히 읽기
Tejas
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Amenities and location
栄子
10.0
/10
25주 전에 리뷰함

Expedia Group verified review

人生初めての1人旅。ドキドキしながらの訪問でしたが、美味しい食事と久しぶりの静かな時間に癒されました。贅沢なひと時でした♪ありがとうございました。
Kirsten
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

I would definitely stay here again when visiting Hakone. Easy and scenic walk along the lakeside from the bus stop or you can take the complimentary shuttle that runs every 20 minutes. The staff both at the front desk and the Japanese restaurant were very helpful and spoke excellent English - we did not try the French restaurant so no review on that. We were checked in very fast and had our luggage held for a few hours after checkout. Food is average, but you can't beat the convenience and the service is top tier. Our room was very spacious and clean with an excellent view for the lake. Unlike most other hotels in Japan, the room had very good soundproofing. Carpeting is dated and a bit worn, but very clean. Yukatas for going to the bath are provided. Make sure to grab a complimentary ice pop after your bath! We had a very peaceful and relaxing stay.
자세히 읽기
Atsuko
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
28주 전에 리뷰함

Expedia Group verified review

お部屋も、ゆったりで、お茶もいろいろ用意されており、くつろげました。 フレンチの料理がとても美味しかった。また、行きたいです。
Hannah
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
29주 전에 리뷰함

Expedia Group verified review

We got a lake view room. It’s beautiful and spacious. Staffs are very friendly and helpful
Tsung-Yuan
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
29주 전에 리뷰함

Hotels.com verified review

Yes
Alessandra
icon-여가
여가
8.0
/10
29주 전에 리뷰함

Expedia Group verified review

Vista, dimensione delle stanze
페이지당 리뷰 수
20
40

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