Second stay and a whole much better. Breakfast excellent as ever, room facilities were in good condition, including a working fridge except for a broken window handle. Still couldn't turn the radiator off, so too hot and the Spa could be more accessible with priority given to staying guests.

Excellent hotel, huge room with separate bath and walk in rain shower. The overall room was comfortable with some nice additions such as a Nespresso machine and a smart TV. Restaurant was good, bit pricey for what it is but acceptable. Recommended!

Set in a stunning location, beautiful building but tired, with repair issues, such as bathroom sink and sash window lock, both broken. Also had problems with Key Door Pass, which had to be rebooted after several failed attempts to get into room. Breakfast superb, excellent quality but Spa booking disappointing as full and no reply to my enquiries.

No water for shower or toilet and only bottled water offered

Great food. Nice rooms.

Gorgeous manor house room overlooking gardens. Food outstanding in Fred's Brasserie. Friendly staff.

The property is a very lovely wedding venue. Sadly the restaurant team let the side down by lack of experience, slow service, lack of knowledge. The coffee at breakfast was disgusting and undrinkable. However, the wedding planners were brilliant and the wedding dinner was fab. I would definitely recommend to go here

There was so colder last night there was no heating was working also no hot water had to take showers we were fall in I'll

The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes

Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.

Chambre calme et confortable. Personnel agréable

Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.

The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.

The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good

Some issues with room but staff were great in resolving this. Food is absolutely spot on.

Lovely hotel and great service

Spa

My wife and I have stayed here a lot. We live about 90 mins away in Chester. Basically we use it as a retreat from the city weekend madness. Tourists, races drunks, noise? Here, peace and quiet. We stay in the garden rooms overlooking the hills towards Blackburn. Gardens are beautiful, lounge small and reserved. Staff mainly Asian are all very nice, respectful, efficient. Breakfast a la carte very good. Restaurant very smart looking over the gardens. Bar area small and quiet. Star of the show is the spa and pool! Won't spoil it for you, but you've just got do it! Not cheap, but me and my wife we book 2 hours, she has a couple of treatments, I just float around in the whirlpool, 5 different saunas and tea and biscuits later. What's not to like! Take your time booking. Weekends not worth staying as being near a major Asian business city, Blackburn, Asian weddings can take the place over and affect service. Personally, we go between a Sun-Tues. Cheaper and quiet. 30 mins drive from Clitheroe, lovely Lancashire town and the Holmes Mill entertainment complex. Cinema, amazing food hall, small bowling alley for the kids, and for me the star of the show...the Bowland Brewery. One of the largest real ale bars in the country. Easily 39-40 beers on regularly. And food all in a renovated mill. Amazing building! Don't wait! Just do it! We do!

breakfast: if only they said you'd be an hour for food I could have came back. would have preferred the honesty.

Not good place to stay please avoid.