Friendly staff

Good overall set up. Staff very helpful and dog friendly. Rooms basic but modern and clean. Bar area was cozy and old world pub like with excellent food.

Food was excellent, corn ribs, lovely homemade Beef Thai curry..friendly staff, good check in good service

The breakfast was really good and the restaurant area very nice. The rooms all had a theme which was lovely. However the bathroom could have been cleaner when we arrived. We did also have to put a blanket on the floor at the bottom of the door to block light coming in from the corridor. Although the room was cosy and the shower was big.

Comfortable clean room, great service and good food, recommended.

Stunning location, staff very helpful and friendly. Loved the place and will definitely stay there again.

Well-kept property. Location is by the river in tranquil setting. Food of a good standard. Staff were friendly and professional. A special mention for Tony.

Friendly staff, lovely atmosphere in bar and restaurant. Room was clean, bright and warm.

Pretty hotel and marina . Excellent location on river Ouse.

Excellent location and very good dinner

Lovely place to stay which was peaceful & relaxing

Very relaxing. Friendly staff. Good food

Booked the pike and eel on a last Minuite decision. Very pleasantly surprised on arriving at the hotel to see its position. The door to our “Chalet” overlooked the River/ marina and as I’m into boats what a result. Spent a very pleasant evening on the decking outside the hotel enjoying the atmosphere. Ok the midgies/mosquitoes were annoying, but next time I will be prepared.(Avon skin so soft). Friendly helpful staff and a friendly clientele made the evening very enjoyable. If only we lived closer than 4 hours!! Will defiantly stay again. The Chalet may be basic but the bed was comfortable and the shower refreshing, all we needed. The hotel is friendly and inviting and with the position, what can I say.

Reception chaotic with no indication of where to sign in. We stayed in Chalet room. Shower and bath tiling was in need of a clean. Room generally shoddy with mismatched window blinds. One of blinds was incorrectly fitted and so didn't work. Walls paper thin and we were woken a 1 am with neighbours who then chattered for over an hour. Would never stay there again.

Overall a good one-night stay and good value for money, in an excellent location. We stayed in Master Swan suite and there was plenty of space. What must be said, however, is that the stairs up to the room are very steep and because it is a building with "character" the floors in the suite were pretty uneven, meaning that care was needed when moving around. It is also the case that the bathroom had a few design "quirks" (like nowhere to put the soap or toothbrushes by the sink) and although soap + shampoo etc were provided there were no tissues. We had dinner in the restaurant and it was fine, ditto breakfast.

O quarto em que fiquei era fora do edifício principal, tipo motel. Como a porta dava para a rua e o edifício já é antigo, mesmo com o aquecimento era bastante frio durante a noite.

Lovely, will be back again. Lots of charactor, friendly staff. Had a great stay. Car show was a bonus. Recommend.

Nice location but a tired hotel now. Rooms need cleaning better and some of the bathrooms need updating.

The lodge was clean and nice but let down by an undercooked dinner and an uncomfortable stomach over night. Breakfast was not experienced due to this.

Lovely little hotel with really friendly helpful staff excellent position Very happy with our stay there.