Breakfast is great. Bar service slow at times. Dinner sometimes disorganized

Muy agradable experiencia. El hotel, las habitaciones , el personal… todo muy bien!

The property is very clean and pretty modern right on the beach. The room was wonderful and the staff were pleasant and always helpful. We enjoyed the entire week. I wasn't overly impressed with the food. While there were plenty of places to eat with several different styles of food, nothing really jumped out. The whole Samara area is really nice and pretty quiet. You can walk on the beach all the way to town (about 2 miles). It was a little hot in the afternoon.

Paz y tranquilidad al máximo… ya quiero regresar.

Great stay, food is really good, staff always going above and beyond. Views from the hotel are exceptional

resort was very small

You couldn’t see the beach from our room.

Staff was friendly. Room was clean and comfortable.

The Resort and grounds were beautiful. The food was really good at all the restaurants. The staff was accommodating and nice. It’s a very chill and lowkey resort so if you’re looking for beautiful scenery and our relaxation, this is the place for you!

The room was great. We had the deluxe king swim up with an ocean view. Most of the staff was courteous and the overall resort was good. There needs to be an improvement on the food and the selection. Also, the resort needs to buy more bath towels and pool towels. It was like pulling teeth just to get a towel. I would have still rated 4 stars. However, the morning we needed to check out we got locked out of our room for over an hour before anyone could resolve the problem (the batteries needed changing in the door lock). We ended up arriving later to the airport. We stayed at Azura Beach in April 2024 and we came back because we really enjoyed it. However, after this stay, we will not be back any time soon.

It was quick and easy

Terrible service. Gym is bare bones. Bugs in room. Unhelpful in finding tours. Staff has bad attitude

Room: It was perfect! Hotel: Also really good! Restaurants/Food: The food was amazing! To be improved: Customer Service: There is a Whatsapp number that you need to reach out to book dinners at their different restaurants and book tours, the issue is that there is only 1 person to answer the chat and has other duties so it takes somewhere between 2 and 4 hours to get an answer… Staff: It seems that there is no management and to train new people, if you ask for their food service times they all say something different so you don’t really know if breakfast time is over or not or if it is snack time or whatever. Morning Snack Time: We were at the hotel 4 days, some staff said morning snacks were at 9 am, some other at 10 am and some at noon, the thing is that there was no morning snack time in any of the four days, one day a lady just said “the guy who cooks didn’t come”… so, solve it, if not is it even all inclusive?… then other day the guy showed up at 11:20, and starting organizing some stuff in the kitchen so that time passed by, lunch time and he left, 40 minutes doing nothing… Jorge or George: he is just lost, we don’t know if it was that he wasn’t trained or something but he asked for our order 3 different meal times and he forgot all 3, there had to be someone else checking orders because George was completely lost… Wifi: The Wifi is just useless, no connection and when it connects is super slow… and it doesn’t get to 3rd floor, it just connect but their isnt.

Nice staff

Never enough towels Water wasn't hot enough for showers Bar brands where not top shelf Menus should change more item choices, only tuna was offered almost every night. Hotel & property were beautiful

Terrible from beginning to the end. Started off claiming I didn’t pay a deposit, which Expedia confirmed was paid. Demanded full payment. Food awful, drinks, awful. Service seriously lacking but not bc of the staff but bc they were severely understaffed. Room service is non-existent. We ended up buying our own alcohol as they only served non branded liquor and beer one beer. Had to chase down house keeping to get a towel bc when they cleaned,they took the dirty towels including hand and wash cloths but only left ONE shower towel afterwards. My husband asked for two pillows and they told him they probably “wouldn’t do that”. So many problems, too many to list.

Staff was incredible, working too long hours everyday…smiling, helpful, professional. Beautiful hotel, clean, comfy bed

Large clean room, nice bed. Small but nice pool. Amazing location. We stayed “all inclusive”. The food was a bit below expectations at such a quality hotel, and many dishes on the menu was never available. The staff was rather unstructured, late to take orders, forgot orders taken, delivered starters at the same time as main dish etc. Having said that, almost all the staff was always smiling and really tried their best. The drinks were ok.

Instalaciones modernas y limpias, gastronomía muy bien y personal muy amable. Además frente al mar no tiene precio

My fiancé and I were traveling and checked into our rented condo, but unfortunately the AC was broken. We looked up AZURE and decided to check out this location for our week-long stay. From the minute we walked in the door, the staff was kind and welcoming, and we received a tour of the resort and immediately fell in love with it. We decided to book and stay for the week. I have had the opportunity to travel to other all‑inclusive locations, and this one was by far the best place I have stayed at. This resort is truly 5 stars. The staff, food, and rooms were all top‑notch. This is a smaller, adults‑only resort; we enjoyed the pools and quiet atmosphere. I highly recommend it to anyone looking to relax and unwind.