Good place

Small but comfort and good location. They opened 24 recpetion but in the night door was closed. Near plaza 3mins by cathedral.

Una habitación muy linda y el personal súper amable.

Confortable, bella decoración. El personal Sumamente amable y dispuesto a atender nuestras necesidades. Y el desayuno incluido muy rico.

The room was okay, but the towels were sometimes old and worn out. One very inconvenient thing was that you had to keep asking for water; they would give it to you in a glass bottle that we knew wasn't cleaned well because it had a very small screw-on cap, and sometimes they gave it to you feeling all greasy. In the final days, we just bought our own bottled water instead. For the first two days, the breakfast (which was included in the stay) was fine, but from then on, the quality of the service and food deteriorated terribly, to the point that we started buying our own food for breakfast. You had to keep asking for everything, and the service was very slow. One of the waiters—the tallest one—was very unpleasant and not at all friendly. The other waiter, the thinner one, was nicer. I would never recommend this hotel.

La habitación era como un zulo, no tenía ventana ni nada parecido. La mosquitera daba un poco de repelús. Algo que no me había pasado en ningún hotel, si en tus opciones de pago pones pagar en hotel, significa que pagarás en el hotel, da igual la tarjeta que tengas añadida en tu aplicación, cuando llegué ya me habían cargado el importe de la habitación, antes de haber hecho el cheking, lo que me supuso un problema

Excelente habitación, ubicación y personal.

Excellent service

Muy bien

Lo tiene todo, su gente muy hospitalaria y recomendado al 100. Claro que regreso en próximas vacaciones a Puebla

Excelente todo me encantó, lo super recomiendo!!

Todo estuvo muy bien

Gute Option

Excelentes instalaciones, personal muy amable y el desayuno muy rico.

Todo estuvo muy bien excelente servicio

The room condition was fine but lighting was so dim, I could not read. As well, the rooms do not have windows to the outside, so never any natural light in the room. Location is excellent.

Precio calidad muy bien. Los alimentos buen sabor, las bebidas un poco simples de sabor

I love this place, everyone was very friendly, and the hotel is beautiful the details were amazing and the rooms are nice and quiet staff are very friendly, I will definitely come back, very close to the Cathedral and all the museums excellent place.

Wifi very bad

Habitación comoda y acogedora, sin embargo, la puerta del baño no servia. El hotel tiene estilo.