9.0
특별함
리뷰 170개
청결

9.0

편안함

9.2

서비스

9.2

실제 이용 고객 리뷰 The Hand & Spear

페이지당 리뷰 수
20
40
상위 리뷰
Clare
icon-파트너와 함께
파트너와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Good sized rooms with everything you need.
Scott
icon-
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Super friendly staff and really clean room with all the amenities you require for a work stay.
Stephen
icon-파트너와 함께
파트너와 함께
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Totally brilliant, well done!
Sally
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

I loved this place. When I go to England, I enjoy these smaller, transformed hotels much more than bigger ones and Hand and Spear has been the best. The room I got was spacious with ample wardrobe space and beautiful decor. The bath was insane with a beautiful claw foot tub. I’m very self-sufficient when I travel so I don’t expect a room made up each day but I’m sure they would accommodate you and they quickly brought extra towels when I asked. The thing is…my room had food and a little fridge with cold beverages. Most of the hotels of this size where I’ve stayed don’t offer that surprise. I think I blew through the snack basket and did a number on the cold pop on night 1. What made it more valuable to me is that I’m disabled and sometimes have a bad day. The snacks and nearby grocery was a big help. Lastly, whilst I didn’t eat at the pub, it had wonderful ambience, was always busy and had lovely outdoor space. Everyone working there could not have been kinder. All around, I just couldn’t have asked for a nice time. I docked them in star for not having room service. I dock everyone for that so I thought it was fair (but I really didn’t care).
자세히 읽기
Vicky
icon-
2.0
/10
31주 전에 리뷰함

Hotels.com verified review

Sadly I did not have the best experience whilst staying here. Firstly there was very loud party music being played late at night in the garden beneath my room window despite there being no one there. I tried to call reception to ask them what time it would be switched off but my room phone wasn’t working. I then left a message on my booking page, no response. I then found the hotel number to ring from my mobile but the website stated they were closed so I wasn’t sure I would get a response. Someone thankfully did answer, I told them about the music and they said they would switch it off, which they did. I do think the staff forgot to switch it off and had I not called it would have continued right through the night! Shower did not drain so I needed to keep switching it off to allow draining to avoid floods. I tried to make a cup of tea but the milk in the fridge was 3 days out of date so I couldn’t use that. Overall not the best stay! :(
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Mark
icon-출장
출장
6.0
/10
52주 전에 리뷰함

Hotels.com verified review

lovely looking pub, check in was not over friendly with very little by way of welcome or instruction. Room at first glance was lovely but lots of small issues with either bits broken or poor cleanliness. Tv has lead dangling from it and does not connect.
Maxine
icon-출장
출장
6.0
/10
56주 전에 리뷰함

Hotels.com verified review

I’ve stayed here a few times, but sadly it feels increasingly neglected and a little tired. My room was very dusty, and both the toilet and shower tray hadn’t been properly cleaned. The lady on reception was helpful and gave it a quick clean as no other rooms were available, which I appreciated. Unfortunately, noise from guests in the garden area (which my room overlooked) went on past 12:30am, making it hard to get any rest. I don’t usually write negative reviews, but as someone who stays in the area weekly, I’ve found other hotels to be a much better option.
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Joseph
icon-출장
출장
6.0
/10
59주 전에 리뷰함

Hotels.com verified review

Room 6 smelt damp and frankly the shower base had a good inch of mould around the edges. Shame really as it was my third time staying at the hotel
E
icon-출장
출장
8.0
/10
61주 전에 리뷰함

Hotels.com verified review

Rooms, though tastefully decorated, are a little tired. Very mouldy silicone in shower tray and clearly tea cups washed in sink rather than taken to be run through dishwasher. Reception area is very grotty and accessed from outside next to kitchen/bin store! Just small things missing like coffee machine, but no pods. Garden maintenence guy blowing leaves at 6am every morning also painful!! But... staff are friendly and location vibrant. Could be so good!!
자세히 읽기
Michelle
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
61주 전에 리뷰함

Expedia Group verified review

Friendly staff, lovely food and a spacious room. Lots of parking. Good stay all round.
Ashley
icon-파트너와 함께
파트너와 함께
8.0
/10
65주 전에 리뷰함

Hotels.com verified review

Our bathroom was a little dirty. Black water stains around the top of the toilet bowl and a thick layer of dust on the magnified mirror.
Julia
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
66주 전에 리뷰함

Hotels.com verified review

Excellent place to stay - very helpful staff and live the way it’s decorated
Michael
icon-파트너와 함께
파트너와 함께
6.0
/10
74주 전에 리뷰함

Hotels.com verified review

This is a very old building which is reflected in its rooms. We were in room 11. First, we had to climb 4 lots of narrow stairs to get to our room. Then, when we were in, ANOTHER set of stairs to go down to a room with a bed (which filled the room) and an en-suite bathroom. The bathroom was like a sauna as it was small, had a heated towel rail which we couldn't turn off, no extractor fan and no window. The bedroom had a minibar built into the furniture but the covering door was wedged closed with a folded beermat! The bed, douvet and pillows were all very heavy so not a good sleep. The breakfast experience wasn't much better. First I had to prove that it was included with my booking (good job i took a printout with me). There were no yoghurts, no sugar to go with the cereal, no bowls, butter etc. Poor choice unless you have the full English. We chose this Hotel for its proximity to the railway station. If I came to Weybridge again I would stay somewhere cheaper and get a taxi to the station. They were lots of them at the taxi rank when trains came in.
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Sally
6.0
/10
74주 전에 리뷰함

Expedia Group verified review

The breakfast was very poor No yogurt only fruit available were grapes! The heating in the room was either cold or hot !!
Julie
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
76주 전에 리뷰함

Expedia Group verified review

Staff were amazing! Breakfast was brilliant! Good car park. It was noisy but we knew we were above a pub. The room was grubby and could do with a deep clean.
John
icon-출장
출장
8.0
/10
89주 전에 리뷰함

Hotels.com verified review

Overall a good hotel in an ideal location for my business trip. Room was big and comfortable. Breakfast was very good.
Gillian
10.0
/10
92주 전에 리뷰함

Expedia Group verified review

Very nice pub with good food and an excellent hotel room. The staff were very friendly and helpful.
Verified traveler
icon-파트너와 함께
파트너와 함께
8.0
/10
92주 전에 리뷰함

Hotels.com verified review

The staff were excellent and our room was very comfortable. We were rather disappointed with the state of the bathroom as the shower desperately needs re-grouting or the grouting cleaned
Mark
icon-파트너와 함께
파트너와 함께
6.0
/10
96주 전에 리뷰함

Hotels.com verified review

The room was spacious and well-designed, with a large bathroom featuring a freestanding bath and shower. It was a lovely space overall, though it was unfortunately not very clean, especially the bathroom. The bedding, however, was fresh and clean."
Claire
icon-출장
출장
8.0
/10
101주 전에 리뷰함

Expedia Group verified review

Stayed on work trip. Lovely comfortable room, well appointed. Pub downstairs has a good range of tasty pub food.
페이지당 리뷰 수
20
40

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