The host is super kind and welcoming. He introduced all hotel facility and even warmed the room in advance of our arrival. Also, when we check out, he even dropped us to the Tokyo station for free. His English has zero issue to ask something or communicate. I truly enjoyed the experience in this hotel. Room was very warm and cozy so that me and my friend can take a rest fully. I'll definitely stay at this hotel when I visit Tokyo again. Thank you.

깨끗하고 난방도 잘되고, 관리자님도 너무 친절하셔서 좋았습니다. 교토역까지는 걸어서 약 15분입니다.

This was the perfect place to stay for our four nights in Kyoto. It is located in a quiet neighborhood that is close to many dining options and sites, but also close to public transportation if you need to go further. The building itself is historic and beautiful and the owner is helpful and friendly. When I asked about shipping our bags ahead he said to just leave them in our room with an estimate of the cost and he’d take care of them. He did and put the change in an envelope in one of our bags. Also offered to run us to the train station, but we were leaving too early. The only reason not to stay here is if you are a noisy group! The way the building is constructed you can hear people in other rooms. Not a problem for us.

This is such a beautiful inn! We were looked after so well and had such a comfortable stay. The bath is also excellent.

The property, rooms, and bathing room were beautiful. The staff was very helpful and friendly, and we’re able to give great recommendations. I’d definitely stay here again.

Excellent communication, excellent staff, great location.

beautiful property. we had the traditional room with tatami floor. It was so comfy as it has floor heat on the floor. it is in a quiet residential area, you do need to walk about 5-10 mins out to the busier dining area. the share bathtub is a piece of art. a kitchen to share and you can leave your items in the share fridge. Owner and staffs are always helpful and they also arranged the luggage delivery for us. Highly recommended.

Absolutely incredible stay here. About a week before our stay we were contacted by the property and given instructions on how to get to the location as well as given instructions for the taxi driver to understand. On the day of our check in we were contacted by whatsapp (which was amazing as we did not have cellular data) with instructions on how to find the location and check in. Staying in an traditional machiya was a fantastic experience. The rooms were al individually air conditioned and the were big size for two people. Great location, we were able to walk to all of the places we wanted to visit

The room was beautiful with tatami floors! I loved the location and the owner was super kind and even helped drive me to Kyoto station at the end of my stay- I would definitely come back!

Hazuki is a joy to stay at! Our host was exceptional and we enjoyed staying in a traditional ryokan with modern touches.

Hospitality was amazing, we were personally welcomed by Mr.Takase and showed us all the things we need to know to have a comfortable stay. This is a traditional house with tatami mats so being very gentle with everything was important, rolling luggages is not allowed on the mats. We booked the traditional triple room was perfect for 2 people, to move around comfortably. There isn’t someone at the front desk 24/7 but through whats app, Hazuki Kyoto will help you. In their lobby, they have self serve water and other basic necessities you may need. For laundry, there are a few 24hr coin laundry near the area which was convenient. For conveniency wise, it was a 15-20m walk to Kyoto station and about a 10m walk to the train stations. If I came back to Kyoto I would stay here again.

The owner of this hotel,Takase, will make your stay a memorable one. He is so hospitable and kept in touch throughout the trip offering local recommendations and hand drawn maps. He also personally drove us to the train station. The tatami mats with heated floors are cozy and comfortable. If you're looking for a quaint and off the beaten path experience, but also accessible to sites, you won't be disappointed.

Our family had an absolutely enjoyable time at Hazuki Kyoto. The owner is super friendly and considerate, accessible at all times through Whats app. He had provided a delicious bottle of sake and traditional snack for us to enjoy, and took us to Kyoto station on the day of check out. All around a very safe and enjoyable ryokan. We highly recommend!

If I could leave a 10 star, I totally would. This place was truly exceptional - the place held the true traditional vibe of a clean and well-kept ryokan, and the warm floor helped decompress after a long day of sightseeing. The best part of this place was the owner - he was genuinely the nicest individual we had the pleasure of coming across in Japan. He ensured that all our needs were met throughout our stay, even kindly offering and giving us a ride to Tokyo station at the end of our stay! If we ever have the opportunity to come back to Kyoto, I will not hesitate to book this place once again!

Struttura tipica giapponese in una zona caratteristica di Kyoto, vicino alle stazioni metro è lontana dal caos cittadino. Pulizie giornaliere ottime (asciugamani e lenzuola sempre profumati). Possibilità di bevande incluse quali: te caffè e acqua. Personale super gentile che parla inglese e davvero disponibile. Il proprietario ci ha aiutato nella scelta dei ristoranti , l’utilizzo delle metro e al momento del nostro check out ci ha dato un passaggio fino in stazione! Davvero gentili posto consigliatissimo!!

We really enjoyed our stay at Hazuki. The structure is stunning, the room large and beautiful. The owner really came forward to be as accommodating and flexible as possibile with check-in. Very recommended for an authentic Ryokan experience in Kyoto.

Warm and considerate service, good communication via email and WhatsApp before and during my stay. Thanks so much for their service.

Very professional and friendly host. The building is traditional and very well-maintained, with beautiful designs in every corner. It's a real gem at the heart of Kyoto, we will definitely visit again when we come back.

Our first experience staying in a Ryokan accommodation was a pleasant one. The place is clean and the hospitality is superb. We were offered with a free hot bath to soothed our tired legs after a day of walking in Kyoto. The owner also offered us with a free ride to Kyoto station but we are unanle to take as we need to check out early.

We stayed here for a week and it was just lovely. I cannot express how beautiful the inside of the inn was, you can tell they put a lot of thought into the visual appeal - elevated traditional Japanese style with all the current amenities one might need. The staff were incredibly helpful and went above and beyond multiple times for us. The surrounding area is a quiet and beautiful neighbourhood but only a 20 minute walk to the train line. Overall, I would recommend this place to anyone who is considering a stay in Kyoto!