Friendly staff and very clean and tidy

Clean comfy and decent sized rooms, breakfast was good, the area is quiet. Nice views from the main rooms but a view of the kitchens and bins at the back for us, hence the dropped star, and that stopped it being value for money for us.

Easy access from A1(M) and convenient for Harrogate and York. Our one night visit introduced us to a historic home, beautifully restored by the current owners. All the staff were exceptional; the house has interesting rooms, clean and beautifully decorated. Already looking forward to a return visit. Highly recommend!

Breakfast was excellent

We arrived earlier in the afternoon than we thought we would after a 200+ mile drive(we didnt pre book evening meal as not sure of journey time) but after asking for an evening meal this wasnt available!! The hotel wasn`t busy and indeed very few in the restaurant ! We ordered from the menu and obtained a sandwich and some chips!! seated in the drawing room on our laps!! The room was very quiet and all appeared lovely but upon closer inspection the bathroom floor was very dusty infact dirty and the base of the toilet was filthy! we left the room on the Friday morning and put the service room hanger on the door. We had an early evening meal in Knaresborough so we didn`t have to inconvenience the kitchen! When we got back to our room about 6ish our door was left unlocked !! the sign had been turned around to donot disturb! We went to reception and they apologised and said someone had been in to replace the milk and only one small bottle of water in the fridge. It had not therefore been cleaned so we still had the dirty bathroom!! we obviously didnt leave the hanger turned around but whoever came in the room to the fridge must have done this otherwise the donot disturb was being ignored. We cut short our stay and left on the saturday after our emmerdale tour. It was a great shame as the area was worth exploring but the whole experience ruined our first trip to the area. Its a beautiful hotel but attitudes and cleaning really need to be addressed to maintain 5star

Beautiful hotel.

We wanted an overnight stay on our way to the Lake District and found a perfect gem of a hotel. From the moment we arrived we were cared for by great staff. Our bedroom was a suite and just gorgeous. Dinner and breakfast were superb with plenty of choices. Wandering around the extensive beautifully manicured grounds we found the kitchen garden which is obviously used for a great deal of the food in the hotel. Just wished we could have stayed longer.

A beautiful house that manages a perfect between balance of historic and modern. Brand new bathrooms suites, heavenly baths, digital power shower,

Disappointing stay as this hotel markets itself as the luxury market. It is not. Beautiful old building in pretty grounds but… room ( garden luxury room) was poor. Mattress was dreadful. Only one armchair which was uncomfortable and not clean. On closing the curtains moths flew out and the curtains were stained with what looked like blood - maybe from other moths. There was an anti slip mat for the shower which was filthy. The shower and wash basins drained very slowly. Furniture tired. Tiny wardrobe. Nowhere to put a suitcase. Drawing room was a beautiful room spoiled by dated, cheap furniture. Staffing issues in the evening where most staffed seemed focussed on the dining room. Breakfast in the orangerie where the seats were stained and dirty. This could be a beautiful hotel but has a way to go. This is the worst experience we’ve had with hotels.com

We had a perfect anniversary getaway stay. The staff were wonderful, and the breakfast was a delight. Walking around the grounds was very peaceful. We would highly recommend this place for a quiet break.

I bought a two night stay as a christmas gift for my parents. Thye have had a fabulous stay, the location, gardens, views, staff and meals were all amazing.

Amazing location, incredible staff - the best breakfast !

lovely property, friendly staff, nice pub just down the road

We stayed for a few days and found that this lovely place was full of historic character and the bed was absolutely lovely and i just could not wait to get back to just have a really good night's sleep. The staf are and very helpfel , charming and made our stay so much better. The breakfast was great and the food choice was very good. They is a front room which is great for just resting and reading a good book and nice beverage. If we ever have a the chance to visit this area , this is the first choice as the exprience was just impeccable.

Where to start! Outstanding in every way. Room excellent, food likewise, staff welcoming and helpful, surrounding grounds ideal for exploring, pricing extremely competitive.

A lovely historic country house hotel with exquisite gardens. Near a great local pub if you don’t want 6-course meal on site. Geared towards events & weddings but still a gorgeous place to stay.

Great staff

Great jacuzzi bath, we both loved it, very nice breakfast

Just a great place to stay, a home from home… can’t really think of anything we didn’t like.

A wonderful stately home hotel on the edge of a quiet North Yorkshire village, with lovely staff, great rooms/suites, enchanting public rooms and an excellent breakfast. The restaurant was closed for dinner when we stayed (we knew this when we booked) but we were recommended to try the hotel’s sister establishment, The Bay Horse pub, just a 5 minute walk away in the village, where the food was first class. Both the hotel and the pub are highly recommended.