Good staff

I was left waiting while staff finished a conversation, and they gave me the wrong room key. The front door key didn’t work, so I had to wake the night staff. Breakfast is advertised online, at reception, and in your room. There hadn't been breakfast since covid. Not terrible, but a shabby place with little effort being shown lately.

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Charming small place in quiet street, parking at front, spotless, friendly helpful staff. Room 21 - tea/coffee, fridge, microwave, shower, jacuzzi. Nearby shops. Would stay again.

Staff were very kind and helpful. Room for a family was ok for the price we found but with a little effort you could improve the look and functionality a lot. Decor quite bland, nowhere to hang jackets, some furniture falling a bit apart, no shampoo in the shower. A fresh painting would also help. But thanks for your hospitality :)

Our room was clean and comfortable. Great location, as it is walking distance to High St.

Room was clean. Fresh towels were provided. Friendly staff.

The room was clean and there was nothing to complain about But, at 8 a.m. on Sunday, they started renovating the room next door! They were hammering at the wall, probably removing tiles.

The staff are always very helpful.The location is very good. The room was cleaned & maintain throughout my stay. Linen, towels etc were changed.

Basic room, does the job for a night.

Courteous staff and clean room with all amenities

There were no towels - i had to ring and ask for some - after i got out of the shower soaking wet! The shower fluctuated between boiling hot and freezing cold. The large room was very cold and there was no duvet - only a sheet and a blanket. The mini fridge also made an annoying buzzing sound during the night. It was a clean room though, the staff were nice and the bed was comfy but overall it was an unsatisfactory experience.

Clean room, comfortable bed and great location with a short walk to shops and town centre. It would have been nice to have been warned in advance that breakfast and the bar was not going to be available either day because of a pre booked meeting? Also the room was not equipped with towel or teas etc., and although 3 out of 4 staff we met were excellent, but first one - a trainee hadn’t been trained to say, welcome or sorry after being left waiting with no response for 10 -15 minutes. The shower was difficult to temperature regulate and had an overly deep step to enter which would be difficult for some people.

Was a really good property but the water pressure wasnt the best

Room and shower room very clean. A few maintenance issues - sink plug broken, couldn’t turn down radiator as dial missing, safety clips restricting opening of ground floor window broken. Generally quite a nice place if a bit old fashioned. Staff friendly.

Nice place

Very comfortable stay whilst visiting family nearby.

I have stayed here before, I like the convenience of the location. The staff are helpful, the room has tea and coffee making facilities, microwave, the room I had this time also had a fridge. The bed was made most days, and bins emptied.

Room not cleaned on second day, tea not replaced or mugs cleaned, not enough towels on first evening

Room very old. Small room & beds. Very outdated. Shower room was clean and more modern but there was a toothbrush cup holder beside sink which was needing a clean. It was a basic place to stay which reflected on the cheap price! Breakfast was not included but told it was £12.50 each but we declined. Gentleman at reception was such a lovely friendly man so 5*for his professionalism. Sorry but I would not recommend this run down looking place. It needs totally renovated and modernised. No I would not stay there again I’d stay at premier lodge instead and pay extra because you always know what you’ll get there.