온수기가 너무 안 좋아요. 방이 전혀 편안하지 않았어요.

위치가 좋아요. 킴벌리 스트리트와 출리아 스트리트 근처에 있어서 맛집을 찾기가 수월해요. 페낭의 상징적인 조지타운과도 가까워요. 다만 TV 프로그램이 지역 방송만 나와서 아쉬워요. 와이파이 신호도 약하고, 온수도 잘 나오지 않아요. 푸드코트 근처에 있어서 밤에는 좀 시끄러워요. 푸드코트에서는 라이브 음악과 노래가 흘러나와요.

호텔은 깨끗하고 고지 타운(Gorge Town) 시내 중심가와 가깝습니다.

Easy access to reach all destination.

Will not stay there again. The towels are not clean, not enough tables and chairs; Telephone in room not working. Unless they upgrade I will not visit the hotel again. The only good thing is that it is convenient to get a Grab taxi and near to Penang Road the commercial hub of Penang.

The room had a bad odor smell up until I have to request to changed room. There is no kettle inside the room except outside of the room hotel provided LG water filter. Lucky me I just need to stay 1 night in that hotel. Furthermore the receptionist staff is the foreigner therefore the pronunciations is quiet bad to understand and communicate.

Hari pertama wifi rusak, sudah dibenerin berkali-kali tetep error alasannya cuaca buruk. Hari kedua minta rubah kamar, dapetnya jadi lebih kecil dan kotor. Sangat-sangat tidak rekomen lah.

Tak ada wifi, tak ada air panas.

Room was not ready upon arrival albeit booking was made 1 week earlier. Everything was not up to standard except the location and attentive staff despite manpower shortage: kettle, iron, TV remote not available, TV not working, poor sink drainage, poor water circulation from the water heater, extra towel not available. Room however was pleasant & neat. Major improvement and maintenance needs to be done. Kudos to the staff for being pleasant all the way despite having to deal with many shortcomings.

Bilik bersih. Kolam bersih. Layanan staff memuaskan.

Pelayanan reseption masih Ok, kamar kurang bersih lampu kamar mandi lampu mati satu, hari ke dua tidak ada cleaning room, hanya dikasih handuk saja.

Good but the iron board and iron they didn't send to room, but use at 19th floor.

Keadaan bilik yang tidak memuaskan. Bau yang tidak selesa, penyaman udara tidak sejuk dan layanan staff yang kurang mesra

Very limited parking need to park outside. Slow at counter during check in. Simple breakfast. But the room is clean.

Hotel yang strategik dan senang untuk cari tempat makan...bersih..cuma park agak sempit but overall semua ok..

Good.

Very bad services. My room was not cleanup on the first day I am staying there. The receptionist service at night very bad. The shower and kettle were broken. They did not have many variety of tv channels. My room cannot be opened once. The very worst thing that I couldn't accept were very bad service overall

the services is bad. kettle and shower in hotel room not function. very bad arrangement on breakfast. till 3.30 pm my room still was not make up on the first day

Keadaan karpet kurang bersih, dari segi kemudahan bilik semuanya baik dan lengkap.

Staf hotel baik. Banyak beri info. Bilik selesa. Dekat dengan attraction dan kedai makan.