최근 이 호텔에 묵었는데, 만족스러운 경험과 불만족스러운 경험이 섞여 있었습니다. 분위기와 환경은 정말 훌륭해서 평화로운 휴식을 원하시는 분들께는 완벽한 곳입니다. 하지만 시내 중심가에서 꽤 멀리 떨어져 있다는 점을 유의하세요. 다행히 주변 지역을 둘러볼 수 있도록 셔틀버스 서비스를 제공하고 있습니다. 가장 아쉬웠던 점은 서비스였습니다. 직원들이 그다지 친절하지 않아서 호텔이 얼마나 아름다운지 새삼 느꼈습니다. 전망은 최고지만, 서비스는 개선이 필요해 보입니다.

방 잠금 장치는 여전히 키 카드가 아닌 오래된 키를 사용하기 때문에 열기가 어렵습니다(직원은 개조되지 않았으며 새 키는 여전히 오래된 키라고 말했습니다). 12월에는 호텔 활동 패키지를 선택할 수 없습니다. 그래서 플레이할 때 단위당 활동을 구매해야 하므로 전체 플레이보다 가격이 더 비쌉니다(패키지).

객실은 깨끗하고 편안하며, 다양한 게임과 활동을 할 수 있고, 분위기는 매우 즐겁습니다. 음식 가격은 비싼 편이며 모든 게임에 대해 비용을 지불해야 하므로 가족 휴가에 매우 적합합니다.

Great room and friendly staff. Nice areas to walk both at the hotel and the entire Nirwana gardens. Getting to and from the hotel was super convenient with the free bus. The food was a bit uninspired and the Indonesian food was much better than the western (which felt more perfunctory).

Kamar luas, masih terjaga baik perabot di kamar, pantai penuh dengan rumput laut yang terhampar karena ombak tidak dirapikan pihak hotel.

Harga hotel di atas 2 jtan tp sikat gigi tidak disediakan, kunci kamar masih manual. Untuk penggunaan wifi diberikan 1 orang 1 user, merepotkan.

comfy, clean, family friendly, breakfast ok

Akomodasi ini terlihat seperti gambar, luas, bersih dan menyenangkan. Hanya saja sarapannya terlalu mahal buat tambahan untuk anak.

Best GSA service when we are checked in, clean room, fast room service at midnight, very great breakfast. Wonderful stay.

Nice stay at hotel, private beach, clean swimming pool, my family enjoyed it.

Location was good. I did not like the resort and their service for the price they charge for the room is totally crazy high 1. Room amenities were not there initally, and had to call the reception to make the refill. 2. Only 2 bottle of water per room, per night. I had stayed there for one night, and they had given only 2 bottles and no refills available. Extra bottles are chargable. I am not sure why they can't give water, even you though you are paying 160 USD. Horrible. Had to buy extra bottles from mini mart near, as hotel were charging double the charge. 3. Restaurants inside are worst inside. When you order for juice you would get chlorine water mixed with syrup of thr juice order. Totally waste for 5 usd. High price poor service. I been there to Bintan at different hotels, not this worst and horrible. I won't recommend anyone to go there and spend their time. Crazy looters.

Service memuaskan, mulai dari receptionist, security hingga room service ramah, baik dan sopan, counter di Nirwana center pun juga baik-baik semua, tidak kecewa deh, main bowling sampai main biliar sering ditemani, saya kasih AA+ deh buat nirwana

Hotelnya mayan bagus, hanya saja termasuk hotel gaya lama. Pantainya standar aja. Pelayanan oke. Cocok buat honeymoon

Hotelnya lumayan bagus, hanya saja termasuk hotel gaya lama, pantainya standar aja, pelayanan oke. Cocok buat honeymoon.

Hotelnya lumayan bagus, hanya saja termasuk hotel gaya lama, pantainya standar saja, pelayanan oke. Cocok buat honeymoon.

lousy food and services and hotel looks very old

This resort already 21 years old, sea view is awsome. Friendly staff. Very quiet room. Swiming pool facing sea. Great vacation here.

Sangat cocok buat yang honeymoon, keluarga, dengan suasana yang tenang dan relaks.

Sayang sekali booking 3 malam tapi harus pulang pada hari kedua dan tidak bisa di refund, pihak asuransi juga tidak bisa apa-apa.

Hotel ini sangat pas untuk rekreasi keluarga, karena fasilitasnya lengkap ada pool view laut, private beach dengan pasir putihnya, sport centrenya ada bowling, billiard, panahan, menembak, berkuda, elephant, outbound, naik mobil kecil keliling-keliling resort, water sport. Kamarnya luas, sarapannya dengan makanan bervariasi, tapi ada security yang mempersulit kendaraan yang saya rental dari luar. Tanggal 11 sept 2018 jam 8 pagi saya lapor security di lobby utama bahwa saya akan dijemput oleh mobil rental merk suzuki ertiga nomelnya dan nama supirnya dicatat oleh security itu. Jam 9 pagi supir yang mau jemput saya ditahan digerbang luar tidak diperbolehkan jemput saya masuk k hotel. Bagaimana kalau saya ketinggalan pesawat? Tolong security nirwana pelayanannya lebih diperhatikan lagi.