I like that fact that they have kitchen for cooking. Half of cooking equipments missing. For example, no blender, oven not in working condition, etc. I like the idea that they provide W hashing machine and dryer for laundry. I good there is dishwasher instead of manual washing up which I have experienced in one their property. A house keeper would be ideal, to clean up the place and change bed linens, as have never see one ever since I started using their properties. A front desk or a maintenance person would be appropriate, to attend to customer’s needs or to fix faulty equipments which they lack in all their properties. Claiming that they have oncall service, that doesn’t responds or act on complaints, which is rude and shocking.Therefore, leaving faulty equipments unfixed, problems unsolved and customers unhappy. They advertised stuff that ain’t available at the properties and that is miss leading !!!

some of its facilities, however, some equipment wasn’t present while some others are not in working conditions, for example, there wasn’t any refrigeration and the radiator wasn’t working, and no from desk. There on-call service line wasn’t helpful

The advert on the booking site had a different postcode and address to the one that came via text message. I arrived at a converted house - which I hope actually has a license. one arrival, car parking spaces are numbered per room allocation.. mine was NOT visiable, and hidden at the back - covered in rubbish. I walked through the door(auto check-in) and couldn't find my room. I was about to leave, but decided to walk through the kitchen and oh "my room" - i unlocked the door to find a "wheeled bed on a laminate floor", a TV which didnt work unless I had a NOW TV Subscription, exposed pipe work and the main heating pump for the central heating staring at me. the view was of.... well rubbish and a rotting fence. I had been working away in london, and returned - hoping for some rest, before continuing my journey to Cumbria - I nearly left in disgust. but decided to have a shower, etc. a brief rest, and then head on my way north withouth staying the night. all I can say is... The room next to me was clearly audible and must have been "exercising" for britain (no more said) - I left that evening never to return. Sadly, the advert for thie room said Holiday Inn Leicester West - it is far from a Holiday Inn - maybe ok for those guys working away from home looking for cheap accomodation - but... buy your own food and use the shared kitchen. No En-Suites - only shared bathrooms - even pants and socks left on the floor - nice!!! I bet next doors bed covered some miles that night!