7.2
좋음
리뷰 267개
청결

8.0

편안함

7.4

서비스

8.4

실제 이용 고객 리뷰 The Royal Sutton

페이지당 리뷰 수
20
40
상위 리뷰
Stephen
icon-
6.0
/10
14주 전에 리뷰함

Hotels.com verified review

The bar / restaurant areas were very nicely refurbished. The rooms are very dated, windows inside the secondary glazing is filthy. Secondary glazing needs cleaning as well. Sink marked and cracked bath also had some damage. Bed is very low to the ground and there was only only a metal square stool to sit on very uncomfortable. Look like it came from a class room in the sixty’s. Bar food was poor( maybe because of the England game but breakfast was excellent. Not sure I would book again until the rooms natch the refurbished bar ares
자세히 읽기
Maurica
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Hotels.com verified review

Really lovely place to stay. Staff very helpful. Great band on. Great atmosphere & lovely breakfast too!
Natalie
icon-파트너와 함께
파트너와 함께
8.0
/10
17주 전에 리뷰함

Hotels.com verified review

Room was spacious and clean was very noisy and the road was noisy too so didn’t get great sleep.
Ray
icon-
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

arrived by train station 300 yards away
Raymond
8.0
/10
23주 전에 리뷰함

Expedia Group verified review

Great stay A+
Noelle
icon-
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

This hotel was totally outstanding The renovation downstairs is stunning. The rooms still need to be done. The food and staff are 10/10 I can honestly say I have never enjoyed a stay as much.
Becky
icon-파트너와 함께
파트너와 함께
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Wonderful stay at the Royal Sutton, beautiful spacious accommodation, delicious breakfast and all the staff are so friendly, hapoy and helpful. Will definitely return.
Dr Richard Baynham
icon-출장
출장
4.0
/10
32주 전에 리뷰함

Hotels.com verified review

They may have decorated, but wasn’t impressed Cold bathroom Bed was comfortable
Daian
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
38주 전에 리뷰함

Expedia Group verified review

The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query.
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Oliver
icon-여가
여가
4.0
/10
42주 전에 리뷰함

Expedia Group verified review

Cold room due to old windows ubable to close fully and only small heater. The noise from the pub is not a reasonable amount it is excessive, coupled with the noise from outside made it impossible to relax or sleep.
Alicia
icon-출장
출장
4.0
/10
43주 전에 리뷰함

Expedia Group verified review

The hotel is fine - nothing special but what you'd expect and generally fine. However, there was no wifi and I was told this was an ongoing problem - no solution or compensation offered. I had made it clear on booking that I was travelling for work, but regardless I would have expected wifi in 2025. Disappointing.
Gary
icon-
4.0
/10
44주 전에 리뷰함

Hotels.com verified review

Stayed on 1st floor on a Saturday night and the noise level was very bad from the bar and customers downstairs until after 3am.. 4 hours without sleep. Breakfast was however great & staff very nice.
Yaw
6.0
/10
44주 전에 리뷰함

Expedia Group verified review

Amenities
Graham
2.0
/10
47주 전에 리뷰함

Hotels.com verified review

I have to say that the playing of loud thumping music on the night (Saturday night) of my stay in the bar downstairs until 02:30 in the morning is 100% effective in ensuring no-one staying in a Royal Sutton Hotel room can possibly get any sleep what-so-ever. My naivety in booking a hotel above a disco I suppose but, rest assured, it will never happen again. I do thing that any advertisements for The Royal Sutton should carry a stark warning that SLEEP INPOSSIBLE BEFORE 02:30 AM is a fact. You're welcome ......
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Julia
8.0
/10
48주 전에 리뷰함

Expedia Group verified review

Staff helpful and bubbly
Juan
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
49주 전에 리뷰함

Expedia Group verified review

Everything was fine but the noise on friday and saturday night until 2:30 am is TERRIBLE and IMPOSSIBLE to sleep..
Andrew
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
6.0
/10
51주 전에 리뷰함

Hotels.com verified review

The Royal Sutton is a Hotel/Pub with a large downstairs bar and a stage/dance area. They tend to host events/bands at the weekends whose performances last into the early hours past 2am, so good if you are into that sort of thing but not the place to be if you like an early night and uninterrupted sleep - the noise is extremely loud (I really mean that) and permeates through all bedrooms. To be fair, it does mention the entertainment hours and noise on their website, but just understand that this venue is not intended to be a quiet weekend getaway! The rooms are fairly average if you are viewing them in comparison to a pub-style B&B, but pricey and a little dilapidated if you are going to compare them to a Hotel chain. They are really in need of a refurbishment; for instance the window frames are original/antiquated, grubby with peeling paint and no double glazing, so if you are near the main road you will hear quite a lot of external noise. The room I stayed in was big enough, but overall it was sparsely finished and couldn't be described as anything other than basic accommodation. There is quite a bit of parking off the main road to the side and around the back of the hotel. So that shouldn't be a worry if you need to leave your car overnight. Some of the spaces around the back are very tight and unsuitable for large cars, but if you go into the overflow area (down a small ramp) there are plenty more spaces that are less cramped.
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James
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
51주 전에 리뷰함

Expedia Group verified review

The location mainly because it was very close to where we were supposed to be over the weekend
David
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
52주 전에 리뷰함

Hotels.com verified review

One of the worst hotels I have ever stayed in. Run down, rooms were very basic, not very clean, clearly not been invested in their upkeep. We had a leak and a broken blind and had to switch rooms. We had three children with us and there was music blasting until 1:30am both nights. The pictures make it look better than it was.
Kirt
icon-출장
출장
6.0
/10
52주 전에 리뷰함

Hotels.com verified review

Heating in room did not work. Carpets didn’t seem clean. There was a blood stain on bed sheets under quilt. Staff was amazing and friendly.
페이지당 리뷰 수
20
40

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