The staff at the hotel were the worst. I would highly recommend avoiding this location. We asked for a room further down the hall so we weren’t right next to the elevator. They said they could switch us in an hour, so we waited only to be told she wouldn’t accommodate our request after all. It was obnoxiously loud as expected where we were placed.
The breakfast area was way too small to accommodate the hotel size. The food was nearly empty at all times because of very limited staff. There was also no where to sit to eat if you could get food.
The bar staff was down right rude. On one occasion the bartender was supposed to make a mimosa and realized she was out of orange juice. Despite her not being able to make the ordered drink she refused to allow me to order anything else because she poured the champagne. The girls working the bar were talking with friends and took forever to even acknowledge patrons or get drinks. The bar location is half inside and half outside, however to go outside you must walk back out to the lobby through the pool door, even if clothed and only accessing the bar.
The pool area is completely shaded most of the day because of the location between the buildings. Between this and the cold temperature of the pool water, it was not enjoyable to swim.
As far as cleanliness, we did not see house keeping staff for the duration of our 5 day stay.