I stayed here for my birthday and my first trip to Iceland. I chose Eyja Guldsmeden because reviews mentioned good vegan/vegetarian breakfast options. While there were things I liked, several comfort issues affected my stay for a four‑star hotel.
The room was cold on arrival and the heating took too long to warm up the room. I had to turn radiator on. The bathroom was also very cold and would benefit from heated towel rail or underfloor heating. Shower water pressure felt too low. The hand wash was almost empty and ran out after a few days; when I asked for more, I was told none could be found until morning, and only after insisting was a replacement provided. Please explain electricity only works when the key card is inserted into the slot at check-in. The cleaning policy should be highlighted more clearly when booking.
The room didn’t feel soundproof — I could hear people in the corridor, and there was a small visible gap on the side of the door. Breakfast cooking smells travelled through the hotel, and although the lounge area was nicely presented, it felt cold in the mornings.
Complimentary tea was good, but UHT pots would have been better than creamer in rooms. The room didn’t feel very cozy for winter. A blanket/ bed spread would help.
On the positive side, the room design and toiletries were lovely. Breakfast was very good, especially the Bircher muesli and Icelandic breads. The location was excellent, and tour pick‑ups right outside the hotel were very convenient.