High ceilings made the room feel spacious. There were no plugs by the nightstands, and the outlet on the lamp didn't work, so we struggled to keep 2 phones, 2 tablets, and 2 sets of earbuds charged all week.
The TV channel selection was very disappointing: no CNN, no US stations, no sports channels.
Nobody came to tidy our room the first day. We bumped into the cleaner in the hall and asked for clean towels, but nobody picked up the garbage until we asked the front desk on the 3rd day to please send someone.
The stairs in and out of the building are a major obstacle. There was a sign around the back of the building for someone with heavy luggage, but we couldn't find any elevator anywhere there. So we lugged heavy bags up 15 or so stairs. Not easy for seniors.
There was actual dirt, like soil from somebody's shoes, in the bottom dresser drawer, so it obviously hadn't been checked or cleaned. Disappointing.
Nice shower, but only one robe, not two.
Overall, had potential, but didn't live up to it.