No heating at Dec. Even the hotel provide heater it also didnt work, and very windy from outside window terreble hotel ever.

This hotel is dirty and unclean, people where trying our door, I didn’t even stay the night and was refused a refund

So dirty carpet Bad smell in the room and in the corridor all the times Small milk pots for tea were so bad taste and smell No parking available at night Downstair rooms have continuous noises coming from outside traffic reason is windows arent double glazing Do not recommend this hotel to anyone

Very basic hotel but well located, about 25 minute walk from Newcastle Station.

the room was clean, the staff were polite. the bathrooms were also clean. breakfast and parking available. electricity kept going out during the night, i wasnt really expecting to be in a downstairs room, and despite saying it was soundproof I kept hearing music from other rooms and people passing by my door it felt a bit expensive for what it was, but it was not a bad place to stay

DONT STAY! This hotel was so unclean never stayed somewhere where I have had to leave the hotel and book somewhere else before! First room had a sink not working properly so made staff aware it wasn’t fixed so offered another room but this room had a bathroom that smelt like sewage, told staff and they said they didn’t believe us, went back to the original room and on closer inspection found mystery stains all over the walls, hairs in the bed and bathroom, bathroom door that didn’t close properly nearly got stuck in bathroom and a main bedroom door that also didn’t close properly, paint coming off everywhere dirty carpets not hoovered in room or halls and cobwebs everywhere, the staff weren’t very helpful and upon reading other reviews have noticed this is a common problem, we requested a refund and told by staff they couldn’t deal with it got in contact with our booking website and again told the hotel wouldn’t give us a refund as they didn’t respond to our booking website, so a waste of money for a dirty run down hotel

Mould in the kettle and on towels, when this was brought up they said they'd bring us new towels so fair enough, they brought the new towels at 10pm, three hours later mind you. In the morning went to make a cuppa and the kettle was full if mould. The excuse was "well its a 3 star hotel"

If you are looking for just one night stay it’s fine but not for long stays, as the building is very old it requires a lot of improvement.

Room was very basic, didnt read the features properly and realised it was room only - no bathroom just a sink in the corner. Sheets were clean but the room itself was dusty and in need of a make over. Overall not great

Staff were friendly enough on check in. Was surprised by the £3 charge for parking as thought it was free parking. He didn’t mention anything until after I had submitted my registration. But maybe it’s on the site somewhere and I missed it. Cut myself on the bed as screw was sticking out so screwed it back in and bed seemed to be half decent and half lacking springs. Very noisy guests but can’t blame the hotel for that.

Staff were polite and friendly

Had to ask for towels,

To start of the condition of the outside of the hotel did not leave with a good first impression. The room itself was disgusting and was not well kept the bathroom had wires coming out of the wall and where only covered with what looked like masking tape, the full room/hotel looked like it needed a deep clean may i add there where fridges and microwaved sitting in the hall which was weird in its self. As for actually sleeping in the hotel that did not happen as we left and got another hotel elsewhere. Would absolutely not recommend. Do not waste your time or money.

Friendly helpful staff. Room was clean.

Good clean roadside hotel. Great for an overnight. Exactly what I expected. Shower was a bit hard to deal with is all.

Good budget hotel. Good value for money.

Two words, bed bugs!

Thank goodness

No breakfast parking safe

This was a dump ,worst you can think of and this should not exist. Bathroom ,toilets shared ,carpet dirty,next to a loud street and guess what £3 for parking