Hotel very small and boutiquey which was nice, comfy sun loungers. Rooms always clean, and nice soaps etc. The pool is very shaded. Breakfast was poor for 5 stars, not the best quality or selection. Beach deck was closed for our whole stay despite staff always saying it’d be open tomorrow. Staff spoke no English which I know is a me problem and not a them problem but all other areas of Italy has good English so I guess I expected more. The Spa was always closed with a sign on the door so never got to even see it! Food menu was uninspired and food was bland. But our main issue: we asked for a taxi, they charged €75 for a 12 minute taxi and quoted €95 to come back after 10pm. Turns out they use someone in their family to drive a car and charged way over the price it should be. Jumped in a taxi home and was way cheaper. Got a quote for €130 to airport when it was €80 in the airport taxi (which are usually the expensive ones). Whenever asked to book a taxi and said we didn’t want their driver, they said no cars available. In the end we had to book our own by googling numbers, saved us a fortune but 5 star hotel should be able to book you a normal taxi. Taxi driver said they are known for doing this. And said hotel gone down hill with current owners.

Lovely place

Ruhiges Hotel für Entspannungssuchende – mit kleinen Abstrichen Insgesamt kann ich das Hotel empfehlen, wenn man Ruhe und Entspannung sucht und bereit ist, dafür etwas mehr zu bezahlen als anderswo in Italien. Wir waren Ende September/Anfang Oktober dort und hatten trotzdem tolles Wetter. Der Pool war angenehm kalt bzw. erfrischend zum Abkühlen, allerdings liegen nur wenige Liegen ganztägig in der Sonne – etwa sechs Stück. Nachmittags lohnt es sich, den kostenlosen Transfer zum Strand zu nutzen. Dieser war sehr gut organisiert, die Fahrt dauert ca. 8 Minuten, der Shuttle fährt etwa alle 30 Minuten. Das Frühstück war sehr gut und für jeden etwas dabei. Auch der Kaffee war wirklich gut. Das Restaurant im Hotel ist gehobener im Preis und geschmacklich gut, allerdings fand ich das Preis-Leistungs-Verhältnis etwas schwierig, da es in der Umgebung einige sehr gute Alternativen gibt. Unser Zimmer war insgesamt in Ordnung, eher auf 4-Sterne-Niveau. Nachts hörte man jedoch ein dauerhaftes Brummen (obwohl die Klimaanlage ausgeschaltet war), und im Bad konnte man die Geräusche aus dem Nachbarbad deutlich hören. Auch kleinere Feuchtigkeitsspuren an den Silikondichtungen waren sichtbar. Der Service war dagegen rundum freundlich, aufmerksam und zuvorkommend. Das Bett war bequem und sauber.

For the price and what they claim, not worth the money. Rooms were meh, pool was shaded and definitely gave “quiet pool” vibes. No water was provided at all(none in the gym or lobby)Guests seemed very pretentious (for no reason). There was a long list of “rules” upon check in, including that you couldn’t bring any outside food or drinks to your room. The private beach was beautiful and the chaise lounge chairs/towels were nice. On our first day, the beach attendant offered us a bottle of prosecco for 150.00 Euro. After we said no, he came back and said he could do it for 50.00. Didn’t expect negotiations on the beach menu. We would definitely chose a different resort next time.

The hotel was beautiful and extremely well cared for, and the staff was exceedingly thoughtful and professional

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Excellent hotel. Fairly small but very friendly.

Great location and beach club is a big benefit

The people at this resort were so lovely and kind!

Un hôtel très bien placé et super bien entretenu. Tout le personnel été à notre écoute. Service personnalisé même sur la plage privé où Bruno et à l’hauteur d’un vrais maître d’hôtel 5*. Merci

Lots of insects/bugs while eating. Property has too many restrictions. WiFi sucks. Perfect to do nothing. You must rent a car or be subject to very expensive cabs. Good options at and by the property is limited. Staff wasn’t very welcoming and there seemed to be a lot of awkwardness, especially while checking in. Love Sardinia but won’t be staying here again. Just wasn’t very welcoming or worth the price point to me

Amazing summer resort

Ein tolles Hotel mit einem tollen und freundlichen Personal. Wir hatten Halbpension gehabt und das Essen war einfach der Hammer. Gerne würden wir wieder dort buchen.

Beautiful property. Easy walk from bus stop. Parking available. Excellent service. Beds are very firm but mattress toppers are available.

Great stay! We had a great time. The beach is amazing, accessible, and private. It was easy to rent a car and park for free, and driving to nearby towns like Porto Cervo was easy and quick. Cannigione itself had many dining options as well. The staff was extremely helpful and nice at the hotel, and the pool and gym were nice.

Excelente hotel para descansar y el pueblo es muy bonito

This was, unfortunately, a very disappointing experience. The rooms are clean and modern, so that's a plus. But it seemed like they don't understand what a 5 star hotel is. TBH the whole thing felt like a Ryanair version for hotels, where they grossly overcharged you for everything to the point where I was happy the air was free eventually. I primarily booked the hotel due to the dock, which is promoted on their profile, but when we got to the hotel, they told us it was closed due to a storm earlier that year. They did not inform us whatsoever beforehand, probably so we wouldn't cancel our stay. The "private" beach photos are cleverly taken as the beach is just a small plot of sand in the middle of a massive public beach. It also takes about 20 minutes to drive there. We ordered lunch there one day, but the food took around 2 hours to arrive, and they told us constantly that the food was just around the corner. They even prepared a table for us at the beach and just had us sitting there for 1 hour... I tried to inform a lady in reception about this incident, but she just looked at me like I was in the wrong. The pool does not support nearly enough people either, so it's impossible to get a sunbed there. To sum up. The hotel itself is nice-looking and clean, with an ok breakfast. But given the price you pay per night, I would recommend booking somewhere else. If you do decide to stay here, then you should just be prepared to pay around 100 euros per day extra.

Our stay was great, the food was particularly good however the beds were very hard and uncomfortable and the wifi was exceptionally slow.

The hotel was very clean. The waiting staff were phenomenal. The reception personnel were helpful but unfortunately upon check out many charges were charged that were never ordered or used. Transfers to and from hotel were told to us by many staff members behind the desk one price but upon check out almost triple was charged for this service. We were told that each transfer to the beach was $18 euros per way but upon check out we were charged $80 Euros for these transfers per day. If we were told this we would have not used this service. This is very deceitful coming from the reception desk staff. When we confronted about these charges upon check out, we were told that we misunderstood, how can that be if 3 different receptionists told us the exact same amount each time we asked for this service. We are extremely disappointed and upset. We spent quite a bit of money to stay at this 5 star hotel. Lesson learned to have information in writing and not verbal communication.

Beautiful, spotless hotel with polite staff and great housekeeping — rooms are immaculate and turn-down service is a nice touch. Unfortunately, the service culture doesn’t match the price (€400/night without a balcony). The beach is 2.5 km away, not 500 m as advertised. Food and drinks at the beach take over an hour to arrive and are lukewarm. Breakfast doesn’t include omelettes or pancakes (extra charge), cocktails are €18–20, water €5/50cl, and every small request seems billable. Transport costs are extreme: €60 return per person for a 1.9 km boat drop-off, and €130 for a 24 km airport transfer — claimed to be the “only option,” even though we arrived by regular taxi. Cocktails were great when Bruno was working, otherwise sugary water. Food quality didn’t match the price. Overall, it felt like the focus was on squeezing every euro from guests rather than delivering a genuine 5-star experience.