Il Tesoro Smart Suite & Spa

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9.0
특별함
리뷰 172개
청결

9.4

편안함

9.2

서비스

9.2

실제 이용 고객 리뷰 Il Tesoro Smart Suite & Spa

페이지당 리뷰 수
20
40
상위 리뷰
Alejandra Margarita
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Todo excelente, tuve algunos problemas para entrar pero me estuvieron apoyando de inmediato.
Laura
icon-아이와 함께
아이와 함께
6.0
/10
17주 전에 리뷰함

Expedia Group verified review

this was a disappointing stay. When we booked the room, it was noted that the room was in the Anex building. In reality, the room was located a 10 min walk through a pedestrian (motorcycles allowed), very busy and hectic road. It was an unwelcomed surprise at check in. The staff was friendly and helpful. But we just could overcome the issue with the location; the "anex" building is in a complete different area as the advertised location
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Ditte Walsted
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친구 및 가족 가족 휴가
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Really nice apartment close to everything. Clean, friendly staff and easy check in. It was noisy at night when the neighbors came home but we couldn’t really hear the street even though incessantly busy at night. Awesome and huge bathroom! Only bad thing was that there are no blinds so it gets very bright quite early
Neru
8.0
/10
20주 전에 리뷰함

Expedia Group verified review

The host was very responsive. The bathroom of the property was amazing, clean and spacious. Spacious bedrooms- had a great time!
Christina
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친구 및 가족 가족 휴가
10.0
/10
20주 전에 리뷰함

Hotels.com verified review

We really enjoyed the room. The jetted tub and large shower was amazing. The building was beautiful and private. I gave this hotel a 5 star for these reasons. The downside was it was very challenging to get to with luggage. The reception desk is very far from the room itself, which you need to take a very crowded cobble stone street to get to the room. The code would not work to open the locked gate to get to the reception desk for check in, so we had to wait until someone needs cited the building to get in. Overall, we really did love the room.
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Konstantin
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파트너와 함께
6.0
/10
21주 전에 리뷰함

Expedia Group verified review

Normales geräumiges Zimmer. Einrichtung etwas lieblos zusammengestellt. Kleine Fenster zu einer Nebengasse. Alles wirkt ein bisschen günstig und alt
Nirav
icon-파트너와 함께
파트너와 함께
2.0
/10
21주 전에 리뷰함

Hotels.com verified review

Very disappointing stay. The room had a strong unpleasant smell from the moment we arrived, which made it uncomfortable to spend time in. The bathroom was in poor condition, with visible rot and clear signs of a lack of maintenance. The shower did not work properly and leaked heavily onto the bathroom floor, leaving water everywhere after each use. This was both inconvenient and a safety hazard. The breakfast was honestly one of the worst hotel breakfasts I have ever experienced. The selection was extremely poor, the quality was disappointing, and it did not meet even basic expectations for a hotel stay. The hotel looks much better in the photos than it does in reality. For the price paid, I expected a clean, well-maintained room with decent facilities, but unfortunately the condition of the room, bathroom, and breakfast fell far below expectations. Overall, this was a very disappointing experience. I would not stay here again and would not recommend it to others unless significant improvements are made.
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Carlo
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친구 및 가족 가족 휴가
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

Amazing room and position
Leila
icon-파트너와 함께
파트너와 함께
10.0
/10
23주 전에 리뷰함

Expedia Group verified review

We stayed in one of the anex rooms and it was an extre step to check in to the main office and then walk over and figure out all the entry codes. But once that was settled it was great. The room was beautiful with tall painted ceilings and windows. It was right in the middle of old town with a ton of restaurants and shops. I’d definitely stay again.
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DEBORAH
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친구와 함께
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Avremmo preferito il servizio con colazione nella struttura spaccanapoli pur in centro e una mancanza ma ottima struttura
Jimmy
icon-파트너와 함께
파트너와 함께
10.0
/10
26주 전에 리뷰함

Hotels.com verified review

El lugar es precioso y la ubicación muy buena para conocer el centro histórico así como para los servicios de trenes, metro o ferry.
DEBRA
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가족 휴가
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Stayed in the family suite in the annex bldg. Very nice, huge bathroom!
Aidan
icon-파트너와 함께
파트너와 함께
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Helpful staff and central location.
Kitt
icon-파트너와 함께
파트너와 함께
8.0
/10
29주 전에 리뷰함

Hotels.com verified review

The location of the hotel/apartment was excellent—right in the city center. At first glance, the bathroom seemed fine, but on closer inspection there were some issues, such as water leaking onto the floor and dripping from the water heater. Overall, it did not feel very professionally finished. That said, this did not ruin the great experience we had in Naples or the feeling of being right in the middle of everything. If you don’t mind some noise in the evening and at night from people going out and nearby bars and restaurants, Il Tesoro is a great place to stay.
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Maria del Carmen
8.0
/10
29주 전에 리뷰함

Hotels.com verified review

La habitación está muy bonita y en una zona muy bien ubicada afuera hay muchas opciones para comer
Danielle
icon-파트너와 함께
파트너와 함께
6.0
/10
30주 전에 리뷰함

Hotels.com verified review

Central location in Naples. Clean room. The shower and toilet leaked water all over the bathroom floor and we were told this is “normal”. Having a constantly wet bathroom floor was unpleasant. Staff were helpful and overall it was a nice enough place to stay and the location was great.
Jane
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가족 휴가
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

We spent one night at the satellite location in a "family room". It was much bigger than anticipated and very comfortable. There were several nice restaurants and wine bars on the street. It was near many of the famous pizzerias and Spaccanapoli. The satellite location is a bit more like an Airbnb, with 3 suites in a building that has a common courtyard. It was a bit confusing getting access, but the staff was great and responsive about answering all of my questions. I was able to work it out that we checked in electronically (paying through a payment app and sending our passport pictures), thus we were able to go directly to our satellite location, saving the several block walk.
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Jeremy
icon-아이와 함께
아이와 함께
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

Very impressed with the property, location, and friendly was of the staff. We will be visiting here again on our next trip!
MARY
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

The room we had was really nice and despite its very central location, it was very quiet inside.
Samuel
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
49주 전에 리뷰함

Hotels.com verified review

Staff was incredible. Very insightful about the area and provided great information
페이지당 리뷰 수
20
40

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