객실에서 베드버그 피해를 입고 얼른 퇴실하면서 고객센터로 사진을 보내고 피해사실을 공유하고 조치를 요청했으나 일주일이 지난 현재까지 아무런 회신이 없습니다.

Excellent

Poor communications between the owner and Expedia. Don’t know how this can category as hotels! It was a very bad experience and not a regular hotel check in! It caused a big trouble to clients check-in. Unexpectedly spending over 2 hours in the phone.for all check-in procedures, no “real person” helping, very improperly. Don’t think will choose it in future!

Comfortable, well-appointed and clean home base in a perfect central location for meetings that were all over Toronto. The kitchen was great for a home cooked meal as well as breakfast every day while there were plenty of high end restaurants and pubs for the evenings.

Despite two issues, floors are in disrepair and the parking spot being used by someone else on the second day (resolved after contacting them and finding out it was an employee), it was a well kept place and a pleasant stay. Good area with lots of amenities and easy access to the highway. Really easy to hop onto the subway as well.

A cozy, well-kept apartment that made our trip stress-free.

Staff were very courteous. The building itself was clean and well maintained and the location was very convenient with lots of amenities around. The only issue was with the unit itself. It seemed tired and in need of a fresh coat of paint, a new bed and a new, more comfortable couch.

Very smooth experience overall. Clear instructions and a well-prepared space

We had a really pleasant stay. The apartment was comfortable, tidy, and easy to enjoy.

The apartment was clean and organized. All instructions were clear.

Great place to stay

The space was bright and nicely arranged. Made our trip more enjoyable.

Everything run smoothly from check in to check out. No complications.

Simple, reliable, and comfortable accommodation.

Good value and a pleasant environment. Would stay here again.

A very easy and comfortable stay. The apartment had everything we needed.

We appreciated how clean and straightforward everything was

A simple and comfortable stay. Everything was clear and well organized.

Quiet, tidy and practical. Exactly what we needed.

A comfortable place that worked well for our trip. No issues at all.