5.5
보통
리뷰 4개
실제 이용 고객 만족도 리뷰
청결

5.5

편안함

5.0

음식

6.0

위치

6.0

서비스

5.0

정렬 기준
최신 순
형식
텍스트 포함
리뷰 설정
모든 평가, 현재 앱 언어, 모든 리뷰 보기

실제 이용 고객 리뷰 Retto Hotel

페이지당 리뷰 수
20
40
고객 리뷰
NUR SURAYA BINTI KAMSANO
icon-origin-TRAVELOKA
4.8
/10
211주 전에 리뷰함
The accomodations is poor, the environment is bad. It gave me a horror experience with the creepy dime light and stinky bed sheet. The room look dirty and smelly. I then decided to check out, but they told me the money is burn. I only manage to get back the Rm50 deposit. But the money I paid for stay is burn. I'm so sad. The experience is so bad. But I can't do nothing and politely decided to check out due to not only the cleanliness issue but safety too. Please do something and hope I can get my refund. *I can see some store room in this hostel is not well clean, look so gross, with trash here and there, I'm sorry to say but I feel like entering a dr** addict place. Not safe. The lobby also smell like cigarettes and sour smell, the path along the stair to next level of this hotel is too dark, so dirty and undescribable. I noticed several people booked from this hotel on the same day check out after realizing the condition is not same as advertised in that app.
자세히 읽기
이 리뷰가 도움이 되었나요?
Nik Mohd Taqiuddin
icon-출장
출장
icon-origin-TRAVELOKA
5.5
/10
278주 전에 리뷰함
very bad check in with the rude front desk man ! never going to stay again .
이 리뷰가 도움이 되었나요?
페이지당 리뷰 수
20
40

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