We spent our honeymoon at Sunset at the Palms and it was truly a peaceful and relaxing escape. The resort has a calm, intimate atmosphere, and the beach was always quiet—perfect for unwinding. The staff were all very friendly and attentive. Concierge team checked in on us almost every day to make sure we were enjoying our stay, which was much appreciated. The service overall was excellent, and the food was fresh and flavorful. Our room was clean and comfortable, with daily housekeeping available upon request. We did notice a few small bugs here and there, and we got a few bites from sand flies at night, but it wasn’t a big issue. We’re not very familiar with the tipping culture, so we hope our appreciation was still felt. With kind people, good food, and reggae music playing in the background, it was a lovely and memorable honeymoon.

Amazing!

The perfect hotel if you are looking to relax. No crowds at the beach. For an all inclusive the food is quite good. The rooms are fantastic. Very relaxing.

Amazing property, Great food. Jungle vibes with beach vibes. Highly recommend

⭐️⭐️⭐️⭐️⭐️ Sunset at the Palms – A True Jamaican Gem! My stay at Sunset at the Palms was absolutely amazing from start to finish! The resort itself is a tropical paradise — peaceful, beautifully maintained, and full of that authentic Jamaican charm. The staff truly made the experience unforgettable. A special shout-out to Lynette in the Gift Shop, who was so kind and helpful every time I stopped by. In the dining room, Jayson, Andrice, and Claudette went above and beyond to make every meal feel special. Their warm smiles, great conversation, and outstanding service made me look forward to every dining experience. The food was delicious, the atmosphere was relaxed, and the entire team made me feel like family. You can really tell they take pride in what they do. I can’t recommend Sunset at the Palms enough — it’s the perfect place to unwind, enjoy amazing service, and soak up the beauty of Negril. I’ll definitely be coming back!

The staff is wonderful!!! The rooms are relaxing, clean, comfortable, welcoming and quiet, all with a balcony.

Everything was absolutely amazing!

Very Nice!!!

Fantastic chill experience, perfect solo trip

My wife and I really loved this place compared to the place we stayed at in Negril last time. It feels very safe, the staff do above and beyond, and the foliage and plants are just gorgeous. This will be our staple place in Negril from now on.

loved the staff, the grounds were amazing if your into nature!

The staff was absolutely fantastic. From the manager down to everyone else. And rice in the dining area, Erica, OMG Eric in house keeping was too kind, Easy-Pasy treated me like a king coming home from battle on the beach. I wish I could remember everyone name to give them credit. Cornelius did wonders with a steak that I didn’t know were possible. Again everyone was great. I almost hate writing this review cause I don’t want anyone to know the secrets of this beautiful place. I would rather keep it to myself, but I want the place to stay in business so I can come back year after year.

The property was beautiful!! The beach is a short walk across the street (there's a crossing guard). If you like to be surrounded by trees, plants, flowers, and nature, this is the place for you! Low-key and amazing!!

Beautiful resort. Quiet and peaceful.

We had a great stay at Sunset at the Palms Resort. We loved the pool and the beach was exceptional. There was always a variety of food to eat at the buffet. The rooms were really clean and comfortable.

My husband and I had a great time! So much to love about this place: the lovely treehouse-style accommodations nestled amongst the beautiful foliage, the illusive hummingbirds and tree frogs, the delicious buffet and The Chef's Table dining experience, 7-Mile Beach, the design motif throughout the resort, and the professional and friendly staff. Shout out to Bianca, Trudy, Philippe and the rest of the staff who made our staff unforgettable! Regards, S&R Dixon

Beach is amazing, although I still don't know why there is bunch of staff sitting and maybe two only working. Brenda from Spa is wonderful, great service there. Love the resort for the rooms and beautiful flowers and gardens.

Friendly staff and guests. Many couples at the resort were repeat travelers, which is always a good time. It has a mini community-type vibe

Liked everything about this resort. Will return again and again

Our Air Canada flight was cancelled <24 hours before our check in at the resort. We immediately contacted Expedia and the resort to cancel our stay, hours before our expected check in time. It took the resort over 2 weeks to respond, despite several attempts at contacting them, and they denied any refund and still charged us 100% for a trip we were not able to go on. We’re extremely disappointed because we wanted to go here in the future and were really looking forward to this vacation, but that will absolutely not be happening anymore because of their abhorrent lack of customer service and empathy.