호텔은 가격대비 좋다.깨끗하고 식당의 메뉴도 훌륭하나,프런트가 좀더 친절만 했으면 베스트다.

매일 제공해야하는 물 안하고 냉장고에 있는 마시지도 않은 물 지불했음. 체크아웃할때 살짝기분나쁨. 메이드들이 별로 신경안쓰는듯.

서비스와 객실 모두 완벽했습니다. 조식을 먹지 못하고 나와야 했는데, 아침도시락까지 챙겨주고 택시 서비스도 Arrange 해주어서 라파즈에서의 여행을 완벽하게 만들어 주었습니다.

트윈룸에 1박 묵었으며, 룸의 시설이 뛰어납니다. 신시가지에 위치하여 치안이 좋습니다. 아쉬운 점은 조식이 다른곳에 비해 부족하며,관광지에서 거리가 멀어서 이동시 시간이 걸립니다.

Habitaciones cómodas y limpias, el personal muy atento.

Clean room, feels like a Holiday Inn. I suggest the hotel look into upgrading the toilet bowl. Staff was very helpful when I was experiencing altitude sickness

Spa, jacuzzi y sauna muy relajantes. Los servicios del hotel son todos impecables. El personal siempre a disposición y con muy buen trato.

Habitación amplia, limpia y luminosa; personal de recepción amable y profesional

Perfect

The staff is extremely friendly.

部屋が広々としていて良かったです。バスタブもあってゆったり過ごせました。

We liked the attention and the food was really good.

.

When we checked in, the keycards weren't working, there was electrical issues with the vent in the bathroom, and the ensuite phone wasn't working. For 45+ minutes and after multiple trips up and down (between the room and front desk) in an attemp to resolve the issues, the keycard/door, the bathroom vent, and the ensuite phone still weren't working, but the hotel still refused to change our rooms until I asked about 4 or 5 times, and personally showed the manager all the issues. We had booked this hotel for the pool/sauna facilities, so when checking in, we specifically asked about its opening hours. The sauna opens at 7am, so we went down at 9am, but it wasn't working yet. When we asked the front desk why the sauna wasn't working, and they said it starts at 10am. I went down to the pool/sauna again, took a photo of the notice that said sauna starts at 7am, and showed it to frontdesk. Only then, they changed their words and said that we need to let them know an hour before use. No one had told us this, but the front desk kept trying to shift the blame to us, saying that they tell all guests this at check-in. Not a single "sorry", but just constantly changing their words and telling us it is our fault. After we made these requests/complaints, the hotel staff became visibly rude to us and stopped treating us like guests. We have never felt so unwelcomed and unsafe at any hotel. Worst experience at any hotel (let alone a supposedly 5-star hotel).

kind staff and good service

Good

I like the location is my go to place when I go to La Paz

ロケーションよく、部屋は広くて清潔。とても気持ちよく滞在できました。

This was a great place to stay. The rooms were clean, beds were comfortable, and the restaurant was excellent. The daily breakast buffet was awesome with fresh fruit, juices, omelettes, etc. Alejandro and his team in reception helped us get transportation for our group of 10 to travel around the city of La Paz and also to get out to Lake Titicaca. I'd highly recommend this hotel.

The staff were friendly and very attentive. Nice big rooms with comfy bed and plenty of options to watch on the tv.