전체 평가 및 리뷰 Amman Airport Hotel

공항근처 유일한 호텔이라 다른 선택의 여지가 없음. 가격대비 청결하지 못함.

밤 11시 넘어서 암만공항에 도착하기 때문에 공항픽업 요청을 위해 메일을 세번이나 보냈으나 정확한 답을 받지 못해 도착해서 전화하겠다는 생각이었습니다. 비행기에서 내려 브릿지를 통과하니 게이트 앞에서 제 이름을 들고있는 분이 있어서 깜짝 놀랬습니다. 도착홀도 아니고 게이트 앞에 누군가가 나와있을거라고는 꿈에도 생각못했거든요. 친절한 그 직원분이 도착비자 받는 것부터 짐찾아서 호텔셔틀 탈때까지 옆에서 도와주셨습니다. 호텔에 도착하니 룸업글도 해주고 많이 신경써주시더군요. 방에는 무료생수 4병과 무료미니바, 웰컴프룻이 있었습니다. 밤늦게 도착해서 아침에 출발해야하기 때문에 할 수 없이 선택한 호텔이었고 숙박비도 나름 비싼편이라 가격대비 어떨지 걱정을 했었는데 예상외의 좋은 서비스를 받아서 만족했습니다.

This is a lousy rundown hotel near the airport.

Good

I was extremely disappointed with this hotel. It looks nice online and it is pricey, but it was extremely dirty. My room reeked of smoke and had cigarette ash piled in various places across the carpet. When I asked for a new room and showed them the cigarette ash they did not apologize. The restaurant was also dirty and was a large windowless room. Tables covered in food scraps and the floor looked as if hadn’t been cleaned in days.

Customer service is not good

The check in was fast. But its an expensice hotel consodering the rooms are average at best. The quality of the rooms was average at best, our room didnt have enough towels and ghe air conditioner didnt work well at all. We stayed at this hotel because it was the most convenient for an arrival at midnight.

The customer service was terrible. Was left at the airport waiting for over 3 hours for the hotel shuttle. Hotel kept telling me they will come in 5 minutes but no one was coming. After a long flight I just wanted to check into my room before my next flight. Hotel never replied to any of my emails or calls when I wanted to let them know ahead of time of my date and time of arrival. Unprofessional and unorganized!! Hotel was run down and can use a lot of work. Not happy with my experience at all!!

Convenient to airport, but a dive with terrible service. Staff was surly, couldn't be bothered with helping. Only one towel in room when we arrived. Many items on the menu in the one cafe that was open they did not have. Came back late after a long day and our room had not been made up. Had to ask twice for a roll of tp to be sent up. Kids running up and down the hall at 3am. Got a call at 2am with no answer, then 20 minutes later a knock at the door advising me my uber was there that I didn’t order. Ordered a cheeseburger, got a hamburger no cheese. Gouged you on everything. $4 for a 6oz pop. Most of the staff didn’t speak English. Never had any change in the till. Had to run off to find change and then expected that giving you back less was ok. Room and bath were not clean. If you don’t have to, don’t stay here.

Basic amenities but proximity to airport good.

Very poorly kept and old hotel

We arrived exhausted at 8:45 pm to check into our room for a few hours before boarding a 3:30 am flight at the airport and our room was not yet ready. We waited a half hour to get a room with front desk service nealry non-existant and indifferent.

I did not believe the reviews, could it imagine how dirty it is, but they were correct, the dirtiest hotel I have ever been to.

Good service

Es war sehr sehr schlecht, nicht sauber keine Handtücher in Zimmern Personal sehr unfreundlich. Sie ist recht teuer, aber für den Preis lohnt es sich auf jeden Fall nicht. Es ist einfach Nähe beim Flughafen.

Personnel non acceuillabt; chambres très vetustes

Great staff

very good overall

This hotel is very convenient to the airport for a quick stay, which is the trade off for the room cleanliness as it leaves a lot to be desired. The linens on the bed are fine, but the bathroom is never quite clean. The condition of the property is showing lack of real upkeep. The staff is helpful but clearly under-staffed and the shuttle is very convenient.

Too expensive for the value