8.0
매우 좋음
리뷰 206개
청결

8.0

편안함

8.6

위치

7.4

서비스

8.2

실제 이용 고객 리뷰 Melia Tortuga Beach

페이지당 리뷰 수
20
40
상위 리뷰
Pembe Hatice
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여가 가족 휴가
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

The staff were really friendly, especially Erica who went above and beyond — she was just so lovely and welcoming. We paid extra for birthday decorations for our mum’s room, and the team really went the extra mile to make it look beautiful, which made her day feel so special. I wouldn’t class the hotel as a 5*, more of a solid 4*, but I honestly couldn’t fault it and would definitely stay again if I came back to Cape Verde!
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Steve
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8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Nice hotel, friendly staff thank you
Vanila
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10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Staff was friendly, Food was delicious and we enjoyed the pool everyday!
Sónia Conceição Mestre
8.0
/10
21주 전에 리뷰함

Expedia Group verified review

Funcionários muito simpáticos!
Christian
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6.0
/10
21주 전에 리뷰함

Expedia Group verified review

Wenn man gerne Party mag, kommt man auf seine Kosten. Für ruhigen Urlaub ist das Melia nichts. Eher bisschen ballermann Atmosphäre, liegt aber an den Kurzurlaubern aus Spanien und Portugal. Das Essen ist meistens abgekühlt, von der Auswahl aber gut. Es wird sich um viel Abwechslung bemüht und es ist alles da. Zimmer werden täglich geputzt, Sauberkeit ist trotzdem so ne Sache, es ist halt nicht wie in deutschen Resorts gründlich gesäubert. Die Anlage ist sehr schön und weitläufig, drumherum allerdings eher unsauber und ungepflegt. Das Personal ist ohne Ausnahme super nett und hilfsbereit! Insgesamt ok aber nicht wiederholenswert. Für den Preis bekommt man anderswo mehr Qualität
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Amy Anouska
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6.0
/10
35주 전에 리뷰함

Expedia Group verified review

The hotel grounds were lovely as were the staff. However the hotel is very outdated and will look slightly different to the photos. We also had ants all over our bed when we first arrived so had to get the covers changed twice and the shower towels sometimes did not appear clean.
Rebecca Deborah
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

El hotel estaba muy bien, tenía todo lo necesario.
Nazim
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4.0
/10
44주 전에 리뷰함

Expedia Group verified review

Didn’t realise our room would be next to building site. Staff nice, food and drink nice. Hotel looked dated and felt ‘not quite finished’. Blood stain on one of the blanket throws on the bed. Felt we were here for too short a stay (3 nights) to change rooms as we were told we could only change rooms the following day. Despite this we loved our short break.
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Paul Gordon
10.0
/10
46주 전에 리뷰함

Expedia Group verified review

We were sad that La Cabana didn't have Calamari and Spinach Crockettes. Also some of the food like pasta was cold that should have been hot at the Spices. We would have liked to have seen some pizza at the buffet.
Mark
10.0
/10
47주 전에 리뷰함

Hotels.com verified review

Was a lovley stay very friendly staff couldn't want for nothing cheers to all staff, rooms very spacious little dated but dont let that put you of it was a lovely stay
Diana
6.0
/10
48주 전에 리뷰함

Hotels.com verified review

Main problem was the food .
Letizia
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여가
10.0
/10
54주 전에 리뷰함

Expedia Group verified review

ho viaggio in coppia non abbiamo soggiornato al tortura ma al melia dunas mi sono trovato benissimo suite super confortevole, pulizia eccellente un giorno si uno no ci cambiavano biancheria letto e bagno, ristoranti super ottimi, con servizio eccellente ma devo veramente fare un super elogio alle tre ragazze della recpsion Eidimara, Arabella e Patricia per la loro gentilezza e disponibilità infatti al secondo giorno del mio arrivo ho rotto il telefono e loro mi hanno supportata egregiamente prestandomi il loro telefono personale x chiamare what.sup mio figlio in italia e sono veramente state tre angeli x me, assieme alla rappresentate LOKEA sig. Serena che è stata favolosamente disponibile ,infatti hai potuto nonostante il disguido godere di una magnifica vacanza, consiglio sia l'hotel Melia Dunas che il Tortura sono veramente eccellenti e tutto il personale compresi i camerieri dei ristoranti molto gentili e disponibili, consiglio vivamente questi hotel e ritornerò sicuramente a Capo Verde a SAL.
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Maria Elisabetta
6.0
/10
57주 전에 리뷰함

Hotels.com verified review

When we arrive at 2 o'clock in the morning we discovered that we had no room there,even if we had booked in April and we had to go to another Melia resort in the nearby. we were very disappointed also for the standard of the premises that it is not at all a 5-star hotel, as you can see from the picture. We had to argue all the time with the respinsables to have 2 roomkeys (not available we had just one ), to enter the spa and to reserve restaurants. Luckily all the ordinary staff was very kind and available to help and find solutions. The other Melia Dunas has more facilities than Tortuga and the beach is fantastic. Overall holiday was nice but for sure there is a lot to improve
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Carla
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8.0
/10
63주 전에 리뷰함

Expedia Group verified review

Molto piacevole
Jeanette
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친구 및 가족
6.0
/10
96주 전에 리뷰함

Hotels.com verified review

Bra läge och mysigt område med härlig grönska mellan husen. Miserabel Wi-Fi bara på 3 ställen på området, inget Wi-Fi i lägenheten. Fina poolområden. Bufferestaurangen var väldigt bullrig och maten var smaklös, fisk o kött var torrt och segt. Bokning krävdes för middagsrestaurangerna. Där var maten något bättre men långsam service. Trevlig personal men begränsad engelska. Rummen var trevliga men dåligt påfyllt med tvål m.m.
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Verified traveler
2.0
/10
101주 전에 리뷰함

Hotels.com verified review

Die miesesten 5 Stunden unserer bisherigen Reiseerfahrung! Nicht zu empfehlen! Wir kamen um 13 Uhr ins Hotel, vor 15 Uhr wurde uns kein Zimmer zur Verfügung gestellt. = 2 Stunden warten. Aus Prinzip. Im Fitnessraum funktionierte keines der Geräte. Internet gibt es auf den Zimmern nicht. Personal unfreundlich.
Paolo
2.0
/10
103주 전에 리뷰함

Expedia Group verified review

Da evitare
RAMALINGAM
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10.0
/10
111주 전에 리뷰함

Expedia Group verified review

The property was kept clean with lots of food options and activities. Beach side was amazing with Turquoise blue water. All inclusive bars was amazing. A must for a sunny beach seeker
Andrew
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2.0
/10
111주 전에 리뷰함

Expedia Group verified review

Not 5 star as sold, at most 3 star and very disappointing.
Francoise
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8.0
/10
120주 전에 리뷰함

Expedia Group verified review

Connexion internet déplorable. Ce n’est pas un 5* mais plutôt un petit 4*. Le personnel n’est pas formé pour un 5*. Les suites sont très bien. A la plage les parasols sont tous à refaire mais autrement c’est très agréable. Nourriture très bonne à part au Pasta Nostra, décevant.
페이지당 리뷰 수
20
40

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