Entrance is down an alley, difficult to find. Self-serve laundry was expensive, dryer didn't work. Restaurant in pictures but closed. Company in transition, Hotel.com one name, email different name. Staff semi helpful, semi rude. Hotels.com should screen hotels better. This experience made me question the reliability of Hotels.com. which is a shame because I have used them over 10 years.

Oda temizliği

The room fully equip with all the items that you need, the room very clean and the location is on the center

All good. No complaints.

A picture perfect experience bespoke to you. It’s like a fun mystery game to find your room, keep it safe, and learn how to take care of yourself again.

Great location, very nice, spacious, clean, modern room. Only room for improvement: needs a better sign to direct you through small alleyway that leads to the hotel.

The room and staff were great for the price, only downside is the wifi went down occasionally and I had to switch to my 5G but I'll still give it 5* because of the receptionist being great.

This is a good value apartment hotel in a fantastic location. Having kitchen facilities and washing machine options makes it suitable if you want more than just a room. My room was fine except an air conditioning unit on a higher floor dripped loudly to the ground every second or two, the drops crashing down all day and night like water torture. I had to keep my window shut all night. The air con kept turning itself off, so this was an issue. The drip from hell needs to be addressed. Apart from that, all was good. But why is the entrance drive so poorly labelled and so scary at night? Surely a few welcoming lights and signs wouldn’t be impossible?

3 gece konakladık otelin konumu harika tam şehir merkezinde ve gezilecek yerlere çok yakın konumda ayrıca cok temiz ve personel de nazikti çok memnun kaldık

Oda tozluydu, tuvalet havalnadırması çalışmıyordu, tuvalet kapağı kırıktı. Su kaynatma cihazının kapağı kırıktı. Banyo perdesi sararmıştı.

Clean room, friendly and helpful stuff, kitchen utensils supply could be better. Located in the city center, minutes walk to old town with hundreds good restaurants.

Kitchen set-up and shopping options around are pretty good

This apartment hotel is actually located inside an arch door entrance way next to another boutique hotel. Once I found it, everything about the property is as reviewed by other guests: clean, spacious, quiet, comfy bed, nice shower pressure. Good value. I would stay there again.

Sauberes Zimmer, hervorragende Lage direkt am Freiheitsplatz, leider nur im Hinterhof mit Zugang über dunkle Durchfahrt eines anderen Hauses - daher aber ruhig. Freundliches Personal, bis auf die letzte Dame an der Rezeption beim Auschecken. Die Matratzen sind leider zu weich und stützen die Wirbelsaule nicht. Frühstuck ist lächerlich und den Preis nicht wert. Fernseher ist viel zu hoch platziert.

Great location in the center of town

Great hotel in the city center. Spacious rooms, excellent location, friendly staff, and a kitchenette in the rooms.

Das Hotel ist etwas schwierig zu finden. Es liegt versteckt im Hinterhof. Wir hatten leider ein Zimmer mit innen liegenden Fenstern zum Frühstücksbereich, so dass wir dauerhaft die Vorhänge zu hatten. Leider ist es dementsprechend laut und hellhörig. Ansonsten hat uns das Hotel gut gefallen. Es gab im Zimmer alles nötige und das Bett war bequem.

Good location, though the hotel is a bit tucked away in the back of a building. The rooms are clean and spacious, which was a plus. However, the bathroom felt outdated, and the carpet in the hallways is old and worn. Overall, it was an okay stay—decent value for the location.

Fotolardan odanın içi daha büyük gibi gözüküyor fakat yine oda ve tüm eşyalar yeni ve moderndi

Excellent value for money. Right on the doorstep of Liberty square. Walking distance to quite a few sightseeing, dining and shopping options. Room was itself spacious and clean with a sitting area. Staff were kind and helpful. However, it can be a little tricky to find the hotel as it’s in an hidden alley with no clear signage on the Main Street. I had to call them to get directions and the staff were super helpful in guiding me through. Bathroom seemed like it could use a renovation.